Salesforce Developer

Role Description- Security Clearance is Mandatory

We are seeking a highly skilled and experienced Salesforce Developer to join our team as a subcontractor. The successful candidate will be primarily responsible for the development, configuration, and customization of Salesforce Service Cloud solutions. This role demands a strong technical background, excellent problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality solutions. The developer will work closely with solution and technical architects who will provide the solution design.

Key Responsibilities:

• Develop and implement Salesforce Service Cloud solutions based on provided designs.
• Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows.
• Develop complex Salesforce Flows to automate business processes.
• Write, test, and deploy Apex code (classes, triggers, and components) to extend Salesforce functionality.
• Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance.
• Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits.
• Utilize DevOps tools such as [Specify: Copado, Gearset, Azure DevOps, or others] for deployment and release management.
• Work within an Agile development environment, using Jira for task management and collaboration, specifically managing user stories.
• Ensure the security, scalability, and maintainability of Salesforce solutions.
• Ensure adherence to project timelines and deliverable deadlines.
• Collaborate with Solution and Technical Architects, Project Managers, QA Consultants and other stakeholders to deliver projects on time and within budget.
• Create and maintain comprehensive technical documentation, including design specifications, code comments, and user guides.
• Provide technical support and troubleshooting for Salesforce applications.
• Adhere to best practices for Apex, Flows, Unit Testing and participate in peer reviews to ensure code quality and system integrity.

Required Skills and Experience:

• 5+ years of hands-on experience as a Salesforce Developer.
• Extensive experience with Salesforce Service Cloud.
• Strong proficiency in Salesforce Flow development, including complex process automation.
• Solid experience in Apex programming, including writing efficient and well-tested code.
• Proven experience with DevOps practices and tools, including source code management (e.g., Git), branching, pull requests, and deployment automation.
• Experience with DevOps tools such as Copado, Gearset, or Azure DevOps.
• Experience with Jira for issue tracking, including user story management.
• Deep understanding of the Salesforce core platform architecture and out of the box / declarative capabilities, including the security model and best practices.
• Excellent written and verbal communication skills, with the ability to create clear and concise technical documentation.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Salesforce certifications: Salesforce Certified Platform Developer I/II, Salesforce Certified Service Cloud Consultant.
• Experience with Accessibility requirements and testing
• Experience with Salesforce Lightning Web Components (LWC).
• Knowledge of Salesforce integrations using REST and SOAP APIs.
• Experience with CI/CD pipelines.
• Familiarity with Agile development methodologies (e.g., Scrum, Kanban).