Cloud Account Specialist

Company Description

VCG Technology Services is a managed service provider dedicated to guiding businesses through their technology and digital transformation journeys. Offering a comprehensive suite of solutions, VCG helps organizations build resilience, secure data and networks, and optimize hybrid work environments. Supported by highly experienced IT teams available 24/7, VCG tailors its services to meet the unique needs of each client, ensuring seamless infrastructure management and operational excellence. As we expand our footprint, we're looking for a driven and strategic Cloud Account Specialist to spearhead growth and open new doors in the B2B market. The company is committed to empowering businesses with future-ready technologies and strategies.

Role Description

The Cloud Account Specialist is a full-time, on-site role based in the Stockport Area, United Kingdom. In this role, you will manage customer accounts, provide exceptional customer service, and contribute to client satisfaction by overseeing their cloud solutions. Key responsibilities include identifying, engaging and analysing customer requirements, identifying opportunities for optimisation, and supporting client onboarding and adoption of cloud-based services. You will also assist in financial analysis and reporting related to customer accounts and collaborate with team members to ensure seamless service delivery. You'll be at the forefront of our growth strategy, targeting mid-market and enterprise clients with Microsoft products and solutions.

Requirements

• Successful Sales experience with a proven track record of achieving sales targets and driving margin growth.

• Excellent experience of selling Microsoft products within an Cloud Solutions Provider.

• Great at communicating and holding customer meetings over Teams or in-person

• Good Knowledge of the Microsoft products on offer, such as Microsoft 365, Azure, Dynamics etc

• Experience in working in an MSP environment

• Experience of requirements gathering and interpreting a customer requirement to a Microsoft solution

• Experience in driving Microsoft sales engagements and closing sales opportunities