Customer Service Advisor

This role is being handled by Via, a secure hiring platform used by employers to review candidates.

After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match.

Location: London / Hybrid options available

Salary: £25,000–£28,000 + bonus potential

Why this role?

Step into a fast-paced, dynamic environment supporting a popular UK platform connecting thousands of customers every day. This is entry-level friendly and a perfect opportunity to launch your career in customer service, client success, or operations.

You will be the first point of contact for clients, helping them navigate our service and delivering a seamless experience. It is not just a call centre job – you will gain transferable skills in communication, problem-solving, and business support while working with a company at the forefront of its industry.

What you will do:

• Handle inbound queries via phone, email, and chat
• Resolve customer issues efficiently, escalating when needed
• Support internal teams with admin and operational tasks
• Contribute to process improvements and client satisfaction

What we are looking for:

• Enthusiastic and professional, with excellent communication skills
• Quick learner who thrives in a fast-paced environment
• Team player with a can-do attitude
• Previous experience in customer service or admin is a plus but not essential

Benefits include:

• Fast-track career development and internal promotion opportunities
• Work for a high-growth, widely recognised consumer tech platform
• Friendly, supportive team environment
• Hybrid working options and flexible hours
• Competitive salary plus performance bonus
• Additional perks such as wellbeing initiatives and social events

Apply now to kickstart your career in customer service and gain experience that opens doors across both client-facing and operational teams. No prior experience? No problem – if you are motivated, we want to hear from you.

Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via .