Account Sales Support Apprentice
Role
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Taking orders from customer over the phone, via email and adding them onto our CRM system.
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Taking card payments where necessary
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Liaising with customers on courier issues.
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Arranging customer credits and returns.
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Filing
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Database cleansing and imputing data to our CRM system.
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Arranging product information for customers and prospects.
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Raising quotes
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Online Chat
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Asking for additional required information on email enquiries
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Any other duties as requested by the Departmental Manager.
Training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administration Level 3 with support from your employer and the Chesterfield College Group.
Upon successful completion you will be considered for full time employment.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- CHESTERFIELD COLLEGE
- Working Week
- Monday to Friday, 9.00am to 5.00pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 31st August 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)