IT Support Engineer

IT Support Engineer – Immediate Start - Short-Term Contract – Stoke-on-Trent

VIQU have partnered with an organisation providing IT services to schools cross the UK, who require an onsite IT Support Engineer to provide short-term cover for a school based in Stoke-on-Trent.

As IT Support Engineer, you will support a busy school environment, acting as the sole day-to-day IT presence while being backed by an external MSP. The focus is hands-on desk-side support, classroom technology, and ensuring teaching staff and students can operate without disruption.

Role Responsibilities

• Act as the sole onsite IT Support Engineer, providing day-to-day support across the school
• Deliver desk-side and 2nd line support to staff and students
• Support classroom technology and AV, including interactive screens and display connectivity
• Provide timely support to teaching staff to ensure lessons run smoothly
• Carry out basic IT housekeeping, including device and server patching

Key Skills and Experience Required

• Proven experience as an IT Support Engineer in a Windows-based environment
• Strong desk-side / 2nd line support experience:
  • End-user devices (Windows laptops/desktops)
  • Active Directory
  • Intune
  • Classroom and AV technology
  • M365, Exchange, Teams support
  • Comfortable working independently as the sole onsite engineer
  • Good working knowledge of networking fundamentals (Aruba Wi-Fi, switches)
  • Experience working in schools or educational environments is highly desirable
  • Ability to communicate clearly with non-technical users
  • Clear Enhanced DBS required prior to starting

Role details:

• Job role: IT Support Engineer  
• Start: ASAP / Immediate
• Job type: 4 weeks’ initial contract
• Rate: £180 - £190 per day
• IR35 status: Inside IR35
• Location: Stoke-on-Trent

Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.

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