Infrastructure Technician

Infrastructure Technician - NHS – 6 Month Contract – Norfolk

VIQU have partnered with an NHS client who are seeking a Band 6 Infrastructure Technician to join a busy Digital Services team supporting critical IT infrastructure and business systems.

The successful Infrastructure Technician will provide hands-on third-line support, and be responsible for maintaining the availability, performance and resilience of a complex technical environment, while also contributing to infrastructure projects, technical upgrades and service improvements.

Role Responsibilities

• Provide up to third-line support across Windows Server, Active Directory, networking, telephony and enterprise infrastructure platforms.
• Manage and maintain virtualised server environments, ensuring optimal availability, resilience, performance and security.
• Lead technical troubleshooting and root cause analysis for major incidents, service outages and complex infrastructure issues.
• Support infrastructure upgrades, migrations and technology refresh programmes.
• Monitor and optimise network, server and system performance using proactive maintenance and capacity planning techniques.
• Collaborate with suppliers, project teams and internal stakeholders to deliver infrastructure improvements and digital transformation initiatives.

Key Skills and Experience Required

• Proven experience as an Infrastructure Technician, supporting complex enterprise infrastructure environments in a senior or third-line capacity.
• Strong technical expertise in Windows Server, Active Directory, Group Policy, DNS, DHCP and Microsoft-based infrastructure technologies.
• Experience administering virtualisation platforms such as VMware vSphere or Microsoft Hyper-V.
• Solid understanding of LAN, WAN, TCP/IP, routing, switching, firewalls and network security principles.
• Experience supporting Microsoft 365, Azure-connected services, backup solutions and disaster recovery technologies.
• Strong troubleshooting, documentation and stakeholder management skills with the ability to resolve critical technical issues independently.

Role details:

• Job role: Infrastructure Technician
• Job type: Contract
• Duration: Running till March 2027
• Rate: Band 6 - £20 per hour / £153 per day
• IR35 status: Inside IR35
• Location: Norfolk

Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.

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