3rd Line Support - Mobile Device Management

3rd Line Engineer – Mobile Device Management
Hatfield (Onsite)
Up to £52,000

PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER)

VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments.

Key Responsibilities of the 3rd Line Engineer – MDM:

• Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android).
• Oversee enrolment, configuration, policy management, and in-life support across a large enterprise environment.
• Provide advanced technical expertise to resolve escalated issues from 2nd line teams.
• Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution.
• Maintain compliance with technical and security standards, contributing to a secure and scalable device estate.
• Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency.

Key Requirements of the 3rd Line Engineer – MDM:

• Proven experience in a 3rd line or senior mobile endpoint engineering role.
• Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager.
• Experience with M365, Entra ID, Samsung KNOX, and certificate management.
• Strong understanding of iOS and Android operating systems, enrolment processes, and policy creation.
• Experience in managing device onboarding/offboarding and compliance through MDM platforms.
• Knowledge of Zero Trust Network Access (ZTNA) principles advantageous.
• Must either hold active security clearance or have the ability to undergo vetting.

Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website.

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3rd Line Engineer – Mobile Device Management
Hatfield (Onsite)
Up to £52,000