Business Analyst

Business Analyst
Kent – Permanent – Hybrid (3 days on-site)

VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a front-line, customer-facing role suited to a confident Business Analyst who can own the end-to-end BA process, lead requirements workshops, and operate comfortably across both business and technical stakeholders in a fast-paced, low-hierarchy environment, working across a wide range of systems and initiatives including CRM, finance platforms, cloud infrastructure, and third-party integrations, with the opportunity to help shape and mature the Business Analysis function.

Key Responsibilities:

• Lead end-to-end requirements elicitation, analysis, documentation, and validation as a Business Analyst.
• Design and facilitate workshops, ideation sessions, and stakeholder meetings across multiple departments.
• Translate business needs into clear functional and data requirements, including user stories and journeys.
• Collaborate with technical teams across Salesforce, D365 Finance & Operations, AWS, and integrated platforms.
• Support project delivery activities, including planning, reporting, and risk and issue management.
• Define and use metrics and dashboards to support reporting, recommendations, and decision-making.
• Support testing and assurance activities in collaboration with delivery and test leads.

Key Requirements:

• 4–8 years’ experience working as a Business Analyst on technology or digital initiatives.
• Proven ability to independently own and run the full BA lifecycle.
• Confident leading workshops and engaging senior stakeholders.
• Experience working in lean or fast-paced delivery environments (agency, media, FMCG, or similar).
• Working knowledge of CRM platforms (Salesforce or D365), cloud environments, and third-party integrations.
• Understanding of data governance, validation controls, and hybrid on-prem / cloud environments.
• Comfortable working with ambiguity, changing priorities, and multiple concurrent initiatives.

Business Analyst
Kent – Permanent – Hybrid

Apply today to speak with VIQU in confidence or contact Belle Hegarty at (url removed).
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