Application Support Engineer
Application Support Analyst
6-Month Contract | Inside IR35 | £400-£500 per day
We are looking for an experienced Application Support Analyst to join a fast-paced trading environment on an initial 6-month contract, with strong potential to extend. The role will require you to be on site 2 days per week in Lond not far from St James' Tube Station.
This role has arisen due to the current application support team being seconded onto a major project scheduled to run for 6-12 months, creating the need for an experienced contractor to backfill BAU support activities and ensure continuity of service.
The Role
You'll be responsible for the end-to-end ownership of application issues, supporting critical business systems within a trade floor/trading environment. This is a hands-on role suited to someone comfortable operating in high-pressure, time-sensitive settings.
Key Responsibilities
- Provide BAU application support for front and Middle Office and Front Office systems
- Own incidents from initial triage through to resolution
- Work closely with traders, operations, and technology teams
- Perform root cause analysis and drive permanent fixes
- Monitor applications and ensure platform stability
- Support releases, fixes, and production changes where required
Required Experience
- Strong background in Application Support within a trade floor/investment banking/trading/commodities environment
- Experience supporting business-critical applications in Real Time settings
- Proven ability to manage issues end to end with minimal oversight
- Excellent communication skills and confidence working directly with Front Office users
If you're a seasoned Application Support professional who thrives in trading environments and can hit the ground running, we'd love to hear from you.