Internal Sales Executive Apprentice (Virtue Technologies Ltd)
Virtue Technologies has a real focus and passion for the Education sector and has been a leading provider of IT solutions to primary and secondary schools, multi-academy trusts and FE colleges since 2006.
Role
As part of the Internal Sales Team, you will work alongside field-based Account Managers and the Internal Team to deliver your objectives.
Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.
Duties and responsibilities:
Desk-based account management
- Provide desk-based account management to desk-owned accounts
- Ownership of renewals within this account base, with responsibility for successfully upselling and renewing
- Identify whitespace and opportunity. This includes generating leads for Field Sales Teams through calls and engagement with existing customers
- Ownership of transactional renewals for field-owned accounts where required
- Updating of contact information for accounts
Outbound calling
- Supporting campaigns with outbound calling as required
- Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads
Sales Support
- General external account manager support as required
- General support for field salespeople as required. This may include producing quotes and updating the CRM
- Support all of the internal team as needed
Engagement and relationships:
- Engage with and build relationships with colleagues and external contacts to achieve your objectives
- Engage with and build relationships with colleagues to achieve their objectives
Values:
- Demonstrate Virtue’s values in all relationships
Training
Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either online (online live instructor-led) or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship.
- Microsoft Certified Azure Fundamentals
- Microsoft Certified 365 Fundamentals
- Masterclass 1 - Engaging the Customer
- Masterclass 2 - Negotiation Skills
- Masterclass 3 – Becoming the next top seller
Key areas covered are:
- Communication skills
- Customer service
- IT Infrastructures
- Effective Sales Techniques (Negotiation, Objection Handling & Closing)
- Data Security
- Problem Solving
Potential of a permanent role on completion of apprenticeship but not guaranteed.
- Apprenticeship Standard
- IT technical salesperson (level 3)
- Training Provider
- FIREBRAND TRAINING LIMITED
- Working Week
- Monday- Friday 8.30 am-5 pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Friday, 5th June 2026
- Start Date
- Monday, 15th June 2026
Desired Skills
- Excellent communicator
- Resilient and enthusiastic
- Can do attitude
- Willingness to learn
- Build a career in IT sales
- Passion for technology
- Experience of desk based sales
Qualifications
- GCSEs including English and maths GCSE, grade A*-C/9-4 or equivalent (Essential)