Product Manager - Health Policy

Job Description

hackajob is collaborating with Vitality to connect them with exceptional professionals for this role.

Do you have the following skills, experience and drive to succeed in this role Find out below.

Team - UK Health, Adviser & Employer Product

Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth, London or Stockport Office. Full time hours per week.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Proven product strategy ownership

Strong stakeholder influenceDemonstrated customer journey optimisation

What this role is all about:

This exciting role will form part of a cross-functional team who is accountable for the end-to-end digital customer experience for Renewals in the Health Policy Product Delivery Stream.

As a Product Manager, the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that contribute significantly to the Product Delivery Stream vision and Vitality's overall business ambition. The role requires strong analytical and problem‐solving capability, alongside an entrepreneurial mindset and a passion for driving meaningful change through customer journeys.

Key Actions

• Design the medium‐ to long‐term product strategy for health policy renewal experiences (0–6 months+), using data, research and senior stakeholder engagement to deliver customer and business value

Act as the voice of the customer within scrum teams to ensure delivery of high‐quality customer experiencesMonitor market trends, competitor activity and industry developmentsPlay a key role in the Vitality Design process within SAFe Continuous Exploration and Review stages, including:

• Coordinating ideation to achieve Definition of Ready with cross‐functional teams (R&D, Content, Product Design, Engineering)

Validating technical feasibility with relevant teamsDefining epics and features for delivery within releasable incrementsTake ownership of the Renewal experience and associated products day‐to‐day, including:

• Defining and mapping optimal customer journeys and processes, with clear measurement and continuous improvement

Identifying cost and inefficiencies and designing improved processesPrioritising and delivering the 0–3 month roadmap iterativelyManaging and maintaining a well‐prioritised product backlog with stakeholdersReviewing analytics, sprint and release reportingPrepare work for delivery by:

• Collaborating with product, business and engineering teams to create aligned user stories

Creating feature and story maps for Journey EpicsAnalysing user needs, requirements, risks, scope and dependenciesLeading and planning Journey Epics across Analyse and Implement PIs, managing risks, dependencies and costsEnsuring all user stories are well‐defined, documented and maintained with clear acceptance criteriaPartnering with UX to ensure designs align to requirements

What do you need to thrive?

• Educated to degree level or equivalent

Able to lead and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teamsExcellent written and verbal communication skills with business and technical stakeholders at all levelsAble to produce high quality supporting artefacts to assist the team in development of product featuresOutstanding team working and collaboration skills

So, what's in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance

A pension of up to 12%– We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance – With its own set of rewards and benefitsLife Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! xxuwjjq

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you've ever been

Create an environment that embraces you as you are and enables you to be your best selfGive you flexibility on how, where and when you workHelp you advance your career by playing you to your strengthsGive you a voice to help our business grow and make Vitality a great place to beGive you the space to try, fail and learnProvide a healthy balance of challenge and supportRecognise and reward you with a competitive salary and amazing benefitsBe there for you when you need usProvide opportunities for you to be a force for good in society

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.