VodafoneThree Level 3 IT Support Apprenticeship
As an IT Support apprentice, you’ll work with the experts who keep VodafoneThree’s most sensitive environments running safely and seamlessly. You’ll help keep our technology resilient, support colleagues across the business, and play your part in protecting the systems that power our secure services.
Role
- Deliver confident, customer‐focused 1st and 2nd line IT support to keep our teams up and running
- Set up and roll out new equipment, making sure users get a smooth, stress‐free start
- Maintain and upgrade systems so everything runs smoothly behind the scenes
- Strengthen our security by applying essential patches and managing user accounts with precision
- Get hands‐on with server builds and configuration, learning how the backbone of IT comes together
- Support the delivery of impactful IT projects that help us improve, evolve, and innovate
- Audit systems and assets to ensure everything is accurate, secure and ready for future growth
Training
- IT Support Specialist
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BPP PROFESSIONAL EDUCATION LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Friday, 27th March 2026
- Start Date
- Monday, 7th September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
About the Employer
VODAFONE LIMITED
At VodafoneThree, you won’t just start an apprenticeship, you’ll start shaping a future. From your very first day, you’ll be welcomed into a community that knows the value you bring, supported by experienced mentors who guide, encourage and challenge you. You’ll work on meaningful projects that help build the UK best network, all while developing your confidence, capability and skills.
Whatever path you’re stepping from – sixth form, college or a career change - this is where you take your next step with purpose. Here, you’ll find an environment built on collaboration, shared experience and teams who always have your back. This is a place where people know you, where your contribution matters and where you become part of something bigger.