ICT Implementation Apprentice

Kick‐start your career in ICT and digital change.

Reporting into our ICT Business Change Manager and our ICT Change Lead, you’ll support our ICT Business Change team in rolling out new systems, driving user adoption, and developing from admin support into training delivery and stakeholder engagement.

Role

Training & LMS Administration:

  • Set up and manage courses and classes in iLearn
  • Book training rooms, coordinate attendees and arrange logistics

Grow into training delivery:

  • Co‐facilitate training sessions alongside experienced trainers
  • Lead role‐based training with growing independence
  • Troubleshoot user issues, provide follow up support and update learning materials

Support system implementations:

  • Help plan and deliver training and implementation activities across the business
  • Track user adoption and suggest improvements
  • Provide ongoing site support

Training

  • Higher level apprenticeship is an option on successful completion of this programme
Apprenticeship Standard
Learning and development practitioner (level 3)
Training Provider
BABINGTON BUSINESS COLLEGE LIMITED
Working Week
Monday - Friday, 8.00am - 5.00pm
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Thursday, 30th April 2026
Start Date
Monday, 18th May 2026

Desired Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative

Qualifications

  • Maths and English GCSE, grade 4 or above (Essential)

About the Employer

VOLKERSERVICES LIMITED
VolkerWessels UK is a leading multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. The company employs around 4,000 staff across the country and brings together best practice through five business units: VolkerFitzpatrick, VolkerRail, VolkerStevin, VolkerHighways and VolkerLaser. These business units each have a long and successful heritage built on delivering quality and bespoke projects as well as providing specialist skills, plant and equipment. Our success is founded on our ability to deliver in challenging environments and regularly winning repeat business from established clients.

Job Details

Company
VOLKERSERVICES LIMITED
Location
Hertford Road, Hoddesdon, Hertfordshire, England
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted