IT Infrastructure Degree Apprentice

As an IT Infrastructure Apprentice, you will deliver and support IT infrastructure services to all relevant regional Truck & Bus Centre locations and regional offices, whilst also managing technical administration and authorisation of all local and group IT systems.

Role

  • Respond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely
  • Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians
  • Collaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides
  • Participate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres)
  • Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness
  • Manage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems

Training

This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.

The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:

  • Network Engineer
  • Software Engineer
  • IT Consultant
  • Data Analyst

This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.

Who it’s a good fit for?

  • New staff focusing on a plan to pursue a career associated with the technical department of the business
  • Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
  • Existing staff who would benefit from a comprehensive personal development plan to advance their skills to a higher level

As part of their programme, learners will complete:

  • Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
  • Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
  • Microsoft Azure Certification:

As part of the professional practice, learners will be able to access Cloud Academy resources, which will prepare them for taking official Microsoft certifications.

An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at Level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.

At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Apprenticeship Standard
Digital and technology solutions professional (level 6)
Training Provider
QA LIMITED
Working Week
Days and shifts to be confirmed.
Expected Duration
3 Years 6 Months
Positions Available
1
Closing Date
Thursday, 10th July 2025
Start Date
Thursday, 17th July 2025

Desired Skills

  • Communication skills
  • IT skills
  • Problem solving skills
  • Analytical skills

Qualifications

  • 2 in relevant subject A Level, grade Any (Desired)
  • Relevant subject BTEC, grade Extended diploma (Desired)
  • Relevant subject Other, grade Level 3 (Desired)
  • Relevant subject Other, grade Level 3 (Desired)

About the Employer

VOLVO GROUP UK LIMITED
Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.
Company
VOLVO GROUP UK LIMITED
Location
Wedgnock Lane, Warwick, England
Employment Type
Degree Apprenticeship
Salary
£23,000 a year
Posted
Company
VOLVO GROUP UK LIMITED
Location
Wedgnock Lane, Warwick, England
Employment Type
Degree Apprenticeship
Salary
£23,000 a year
Posted