Specialised Engineer HCL Commerce

On-call shifts required

The Role

We are looking for a highly skilled HCL Commerce Specialized Engineer to join our team on a 6-month contract basis. In this role, you will support the stability, scalability, and continuous enhancement of enterprise commerce platforms operating within consumer retail and digital-first environments.

You will play a key role in ensuring seamless customer journeys, supporting peak trading events, managing complex catalogues and order management systems, and driving platform modernization initiatives in cloud-based environments.

Key Responsibilities

• Design, develop, and maintain HCL Commerce / IBM WebSphere Commerce components and extensions
• Build and enhance backend services using Java, J2EE, Spring, Spring Boot, and REST APIs
• Ensure applications meet performance, scalability, availability, and security standards
• Diagnose and resolve complex issues across application, integration, and infrastructure layers
• Conduct root cause analysis (RCA) and implement long-term solutions
• Support SLA adherence and ITIL-based incident, problem, and change management processes
• Monitor logs, metrics, and system behaviour to proactively identify risks
• Manage HCL Commerce deployments within Azure environments
• Work with CI/CD tools and deployment pipelines including Jenkins, Git, and Docker
• Collaborate closely with DevOps teams for provisioning, releases, rollbacks, and platform improvements

Essential Skills & Experience

• Strong hands-on experience with HCL Commerce / IBM WebSphere Commerce architecture
• Proficiency in Java, J2EE, GraphQL, and RESTful APIs
• Experience with Spring / Spring Boot backend development
• Strong knowledge of relational databases, particularly Oracle
• Experience with tools such as Eclipse, RAD, Git, Splunk, Dynatrace, and New Relic
• Practical experience hosting commerce platforms on Azure
• Excellent analytical and problem-solving abilities
• Strong communication and stakeholder management skills
• Ability to work independently and take ownership of incidents and deliverables end-to-end

Desirable Skills

• Experience within Retail or eCommerce environments
• Knowledge of MongoDB and other NoSQL databases
• Experience working within Agile, Scrum, or Kanban delivery models

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