Business Analyst - Utilities

Key Responsibilities

• Gather, analyze, and document business requirements from utility stakeholders.
• Work closely with business users, product owners, and technical teams to translate requirements into functional specifications.
• Conduct gap analysis, process mapping, and impact assessment for market-related initiatives.
• Support implementation and enhancement of utility market systems and processes.
• Facilitate workshops, stakeholder discussions, and requirement elicitation sessions.
• Create BRDs, FRDs, user stories, process flows, and test scenarios.
• Collaborate with QA teams for UAT planning, execution, and defect resolution.
• Ensure compliance with utility industry regulations, market rules, and governance standards.
• Support change management activities and business process improvements.

Mandatory Utilities Markets Knowledge

• Understanding of Electricity and Gas Markets.
• Knowledge of Wholesale and Retail Energy Markets.
• Familiarity with market mechanisms such as:
• Day-Ahead Market (DAM)
• Intraday Market (IDM)
• Balancing Mechanism
• Capacity Market
• Ancillary Services
• Knowledge of energy trading lifecycle and settlement processes.
• Understanding of market participants including Suppliers, Generators, Traders, DNOs/DSOs, TSOs, and Regulators.
• Experience working with utility market platforms and regulatory frameworks.