Data Product Owner

Principal accountabilities and responsibilities:

• Lead product delivery of data foundations for Operational Resilience, providing a governed, reusable data layer that underpins how the bank measures resilience, maps service dependencies and tests scenario assumptions across Procurement and Real Estate Services
• Own the roadmap and backlog for one or more data products (e.g. procurement spend, supplier performance, real estate portfolio performance, operational KPIs), aligned to business outcomes and strategic data model
• Translate stakeholder needs into clear product requirements i.e. problem statement, user journey, use cases, acceptance criteria, value hypotheses, and measurable outcomes (OKRs, KPIs)
• Drive end-to-end delivery through the full data product lifecycle, ensuring reusability and consistent consumer experience
• Partner with Data Engineers, Analysts, Architects, and Data Governance to define data models, data contracts, metadata, lineage, quality rules, retention and access controls in line with HSBC standards and policies
• Publish Data Products to the Data Fabric with appropriate documentation, certification, and consumption guidance (e.g. semantic definitions, metric logic, SLAs)
• Prioritise delivery using Agile practices (refinement, sprint planning, demos, retrospectives), managing dependencies and removing blockers across multiple teams
• Oversee data quality assessment and continuous improvement (completeness, accuracy, timeliness, consistency), including monitoring and incident resolution where required
• Drive adoption & stakeholder engagement, communications, training materials, and enablement for consumers (MI / reporting teams, analysts, operational users)

Skills/experience required:

• Strong understanding of Operational Resilience concepts and hands-on experience with relevant data e.g.

service / impact tolerances, asset dependency incidents / outages, DR / BCP test evidence, concentration indicators

• Conceptual understanding of Procurement / Real Estate and associated data domains preferred
• Demonstrable experience in a data-related role (data product, analytics, data operations, data engineering, MI delivery) with ownership of outcomes
• Strong capability in requirement gathering & analysis, stakeholder engagement, and use case management, able to move from ambiguity to a prioritised plan
• Working knowledge of data architecture, data management, data governance concepts
• Experience building or managing data assets aligned to business outcomes and strategic data models (e.g. curated datasets, KPIs, semantic models, reports)
• Understanding of data architecture and data modelling (conceptual / logical), and how design decisions impact downstream consumption and scalability
• Practical experience with data quality assessment, uncovering inconsistencies across systems, and driving remediation with accountable owners

Familiarity with modern data platform patterns (e.g. metadata-driven discovery) and operating models for reusable data products

• Strong product delivery skills (backlog management, prioritisation, MVP definition, release planning), experience with JIRA and Confluence
• Ability to communicate through clear narratives and practical value cases, comfortable presenting solutions to technical and non-technical stakeholders
• Technical literacy, confidence working with SQL, python, analytics tooling, experience with cloud data platforms

(GCP, Big Query)