Product Manager

Role Overview

As a Product Manager for the client, you will lead the complete product lifecycle—from initial concept and delivery to ongoing performance and eventual retirement. You will combine technical expertise with strong leadership to guide cross-functional teams, align solutions with business goals, and drive product growth.

Key Responsibilities

1. End-to-End Ownership: Manage the full product lifecycle, ensuring a clear value proposition, product strategy, and roadmap.
2. Delivery & Quality: Set realistic milestones, ensure solutions meet customer needs, and maintain robust governance, risk management, and testing standards.
3. Team Leadership: Support recruitment, onboarding, and team development while championing Agile practices and empowering high-performing teams.
4. Financial & Resource Planning: Deliver against financial metrics and plan resourcing needs across all stages of product development.
5. Stakeholder & Workshop Facilitation: Lead workshops and stakeholder interviews to capture business challenges and present actionable recommendations to diverse audiences.
6. Technical Bridge: Act as a connector between engineering and business stakeholders to ensure technical designs meet business requirements.
7. Performance Tracking: Report on agreed product OKRs, status updates, and financial metrics.
8. Relationship Management: Build and maintain strong internal technology partnerships and collaborate effectively with external third parties.
9. Mentorship: Coach peers and junior colleagues to advance product management skills across the client.
10. Standards Compliance: Adhere to and promote the client's values, accessibility standards, ethical design principles, and information security processes.

Experience:

1. Business Acumen: Strong commercial thinking, strategic mindset, and experience with portfolio prioritization at a senior level.
2. Leadership & People Development: Proven ability to lead, mentor, and develop high-performing teams.
3. Adaptability & Motivation: Self-motivated team player with the ability to build momentum and pivot strategically when needed.
4. Technical Mindset: Ability to grasp complex technical concepts and align them with broader business priorities.
5. Stakeholder Management: Excellent verbal and written communication skills to present, defend, and iterate on work with senior stakeholders.
6. Collaboration: Proven expertise in building strong customer and team relationships to foster motivated, collaborative environments.
7. Agile Focus: Pragmatic, results-driven approach focused on achieving business value iteratively.
8. User-Centric Design: Expertise in designing user-focused solutions that directly address user needs.
9. Client Engagement: Track record of managing client workstreams and successfully influencing stakeholders from C-suite to process leads.
10. Technology Knowledge: Significant familiarity with the automation and technology landscape to manage business processes effectively.