Senior Engineer - Twilio Flex & AWS DevOps Specialist

Key Responsibilities:

  • Architect Twilio Flex configurations with AWS-native DevOps practices for seamless omnichannel support.
  • Automate deployments via AWS CodeBuild, Jenkins, and Ansible; manage VPCs, RDS, and Elastic Beanstalk for Flex workloads.
  • Enhance Flex with AI/ML integrations (e.g., AWS Lex, SageMaker) and performance tuning for global scale.
  • Lead troubleshooting, security audits (IAM, GuardDuty), and cost optimization in dynamic environments.

Requirements:

  • 5+ years AWS DevOps experience (hands-on with serverless and containers).
  • Proven Twilio Flex implementation (custom UI, workflows, voice/SMS routing).
  • Proficiency in GitOps, Infrastructure monitoring, and scripting (Bash, Python).
  • Experience in high-volume telecom or SaaS environments.
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Job Details

Company
Vallum Associates
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
Posted