Specialised Engineer

The Role

This role has a direct and measurable impact on the stability, scalability, and evolution of large‐scale digital commerce platform operating within consumer retail and digital‐first industries. The HCL Commerce Specialized Engineer plays a critical role in enabling always‐on customer journeys, and work on mission‐critical platform that must handle peak traffic events, large user base, complex catalogue, pricing, and order management scenarios as well as contribute to programs involving platform modernization, cloud adoption, and continuous digital enhancement, often within multi‐year transformation initiatives

Your responsibilities:

• Design, develop, and maintain HCL Commerce / WebSphere Commerce Suite components and extensions.
• Build and enhance backend services using Java, J2EE, Spring / Spring Boot, and REST APIs
• Ensure solutions meet scalability, performance, availability, and security standards
• Diagnose and resolve complex issues across application, integration, and infrastructure layer
• Perform root cause analysis (RCA) and implement long‐term fixes to prevent recurrence
• Ensure adherence to SLAs, ITIL incident/problem/change management practices
• Analyse logs, application metrics, and system behaviour to proactively identify risks.
• Manage HCL Commerce deployments on Azure
• Work with CI/CD pipelines and deployment tooling (e.g., Jenkins, Git, Docker).
• Collaborate with DevOps teams for environment provisioning, releases, and rollbacks

Your Profile

Essential skills/knowledge/experience:

• Strong hands‐on experience with HCL Commerce / IBM WebSphere Commerce architecture
• Proficiency in Java, J2EE, Graph and RESTful APIs
• Experience with Spring / Spring Boot and backend service development
• Solid understanding of relational databases especially Oracle
• Experience and knowledge of tools like Eclipse, RAD, GIT and other monitoring tools like Splunk, Dynatrace, New Relic etc.
• Practical experience with Azure hosting commerce platforms
• Strong analytical and problem‐solving skills
• Excellent stakeholder communication and documentation abilities
• Ability to work independently and take ownership of features or incidents end‐to‐end

Desirable skills/knowledge/experience:

• Experience in Retail and ecommerce
• Experience with MongoDB and other NoSQL Databases
• Experience in Agile / Scrum / Kanban delivery models