Technical Delivery Lead- Financial Services
Job Title: Technical Delivery Lead- Financial Services
Location: Hybrid, Leeds- 2days/week Onsite
Duration: 6Months+ Contract
500GBP/Day Inside IR35
Role Overview
We are seeking an experienced Technical Delivery Lead to drive end-to-end delivery and operational management within a large-scale financial services environment. The successful candidate will be responsible for managing routes-to-live, resolving complex technical challenges, ensuring service readiness, and delivering high-quality IT and engineering outcomes.
This is a hands-on leadership role requiring strong technical problem-solving capabilities, stakeholder management expertise, and the ability to lead cross-functional teams in a fast-paced environment.
Key Responsibilities
Delivery & Operations Management
- Manage the complete delivery lifecycle, including planning, execution, deployment, and routes-to-live.
- Ensure service readiness, operational stability, and compliance throughout implementation activities.
- Identify and mitigate delivery risks, dependencies, and bottlenecks.
- Drive incident, problem, and change management processes aligned with industry best practices.
Technical Leadership & Problem Resolution
- Lead the resolution of critical and high-impact technical issues across infrastructure, applications, and platforms.
- Act as the primary technical escalation point for complex operational challenges.
- Conduct root cause analysis (RCA) and implement long-term solutions.
- Collaborate with engineering and support teams to troubleshoot system integrations and platform failures.
Stakeholder & Team Management
- Work closely with engineering, operations, product, and business stakeholders to ensure successful delivery outcomes.
- Provide clear updates on project progress, risks, and technical challenges.
- Lead and mentor cross-functional teams, fostering accountability and high performance.
Engineering & Service Delivery Oversight
- Ensure IT and engineering deliverables are completed to agreed quality standards and timelines.
- Validate solutions against security, compliance, and operational requirements.
- Promote automation, monitoring, and performance optimisation initiatives.
Continuous Improvement
- Identify opportunities to improve operational processes and delivery efficiency.
- Support adoption of Agile, DevOps, and Site Reliability Engineering (SRE) practices.
- Contribute to knowledge sharing and best-practice development.
Required Skills & Experience
Technical & Delivery Expertise
- Strong experience in delivery management within Managed Services or complex IT environments.
- Proven track record of resolving large-scale technical and operational issues.
- Solid understanding of:
- IT Infrastructure (Cloud and On-Premise)
- Application Lifecycle Management
- Networking and Systems Integration
- Experience with ITSM frameworks such as ITIL.
- Hands-on experience with tools such as ServiceNow, Jira, or similar platforms.
Leadership & Communication
- Experience leading cross-functional technical teams.
- Excellent stakeholder management skills across multiple organisational levels.
- Strong written and verbal communication skills, including executive-level reporting.
Problem Solving & Execution
- Strong analytical and troubleshooting capabilities.
- Ability to work under pressure and manage competing priorities.
- Proactive mindset with a strong sense of ownership and accountability.
Preferred Skills
- Strong analytical and problem-resolution skills.
- Experience within financial services environments.
- Exposure to DevOps, SRE, and automation practices.
Priyanka Sharma
Senior Delivery Consultant
Office: 02033759240
Email: psharma@vallumassociates.com