Logistics Application Support Engineer
Logistics Application Support Engineer Location: UK Based (Hybrid) £30,000, Occasional EMEA travel Stop working on the warehouse floor and start designing how it functions. If you are a WMS superuser or a senior logistics professional always fixing system glitches, this Logistics Application Support Engineer role is your chance to turn that knack for tech into a professional IT career.We are not looking for a "finished product"; we want someone with real-world grit ready to step up into a global systems role. As a Logistics Application Support Engineer, you will be the bridge between physical operations and digital logic, joining a high-performing team that covers the entire EMEA region.This is more than a support desk job; it is a career for a Logistics Application Support Engineer who wants to travel, solve complex problems, and influence how a global business operates. We provide the technical training, but we need you to bring the warehouse expertise and the drive to fix root causes.What will you be getting involved in?
- Issue Resolution: Lead the troubleshooting of WMS issues, from RF scanner glitches to inventory discrepancies.
- Process Design: Translate warehouse challenges into smart system logic and technical requirements.
- Continuous Improvement: Investigate root causes and drive permanent system and process enhancements.
- Project Support: Play a key role in system testing, UAT, and new customer implementations.
- Knowledge Sharing: Create training materials and act as the regional expert for process documentation.
- Collaboration: Work with international IT teams and vendors to ensure peak system performance.
- A WMS Superuser or Logistics Supervisor ready for a career pivot into a Logistics Application Support Engineer role.
- Total understanding of the warehouse lifecycle, from inbound receiving to final dispatch.
- Ability to "speak the language" of both warehouse pickers and senior IT managers.
- Strong Excel skills for data validation and a restless curiosity about how systems work.
- Happy with a hybrid working model and excited by occasional travel across Europe, the Middle East, and Africa.
- Full technical training on Blue Yonder and global implementation methods.
- A seat at the table in an expert team where your frontline experience is your greatest asset.
- A genuine pathway to build a long-term career as a Logistics Application Support Engineer.
- A hybrid model that respects work-life balance while keeping you connected to global projects.