Contracts & Negotiations Manager

Join Ricoh, a global leader in digital transformation, as we seek a commercial experienced candidate as a Contracts & Negotiations Manager to join our team in London, supporting on high-value contract negotiations with our largest global clients.

As a key member of Ricoh's Global Commercial Team, you will drive the successful negotiation of complex, multi-million euro contracts across diverse geographies and business lines. You'll work directly with global clients and internal stakeholders including legal, finance, technical, and delivery teams to craft commercially sound agreements that align with Ricoh's strategic objectives and operational capabilities.

This is a customer-facing role that demands strategic thinking, cultural fluency, and deep commercial acumen. You'll be instrumental in securing and retaining profitable global business through tailored proposals and robust contract frameworks.

Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call "empowering digital workplaces".

In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it's the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - "you work for us, and we ll work for you".

• Lead end-to-end global contract negotiations, ensuring profitability, compliance and deliver-ability
• Collaborate with bid teams to shape commercial responses and pricing structures during RFP phases.
• Develop and review contractual documents (e.g., Statements of Work) with cross-functional SMEs.
• Successfully conclude global contract negotiations ensuring that the contract terms and conditions support the expected profitability, are compliant with the approval parameters and Ricoh can deliver.
• At both RFP and contract negotiation stages, provide and negotiate responses to requests for non-standard commercial content (terms and conditions, SLAs, pricing structures, etc.).
• Review and develop contractual documents (including Statement of Work) in cooperation with Legal, Technical, Product Marketing and other SMEs.
• Support post-signature contract amendments and operational queries.
• Ensure adherence to Ricoh's global policies and elevate risks appropriately.

• Ideally successful candidates will be educated to degree level or equivalent professional qualification, preferably in a technical/science/engineering discipline or a legal/business background
• Candidates will ideally have proven previous experience and knowledge working in the print, telecoms or IT services market, including at least one of the following disciplines: bid, contract negotiation, pricing, product marketing, procurement.
• Successful candidates will be a skilled negotiator, able to negotiate contracts with customers and also internal stakeholders, advise, leader and influence decisions also.
• Ideal candidates will be commercially aware, with an understanding of variations in commercial contracting principles and practices globally, plus able to incorporate overall strategic objectives whilst making decisions on contractual negotiations and the remit of deals.
• Candidates will need to be fluent in English both written and spoken, with any other language skills an advantage.
• Any qualifications in process improvement or project management techniques an advantage, e.g. PRINCE2, PMP, Six Sigma, Agile would be an advantage
• Ideally you will have comprehensive knowledge and experience of MS Office product suite and document creation and management tools, such as Word, PowerPoint, SharePoint, MS Teams.
• Preferably you will be able to demonstrate a good grasp of the key financial aspects of business; profit and loss, cash flow, leasing and financing, interest rates, inflation and exchange rates from and consider this from both the Ricoh and client perspectives.

• A competitive salary package
• Industry leading benefits.

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.

At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.

Ricoh have removed the disclosure of convictions box from their application process (ban the box - ) offering equal opportunities to all.

For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.