Field Service Engineer

Field Service Engineer (Vehicle Telematics)
Location: Remote (UK-wide travel, occasional European travel; ideally Midlands-based)
Salary: £35,000 – £42,000 (DOE) + company car or car allowance + laptop + phone + expenses + performance-related bonus
About the Role

We are seeking an experienced Field Service Engineer to join a global leader in advanced vehicle telematics and control systems for the emergency services sector.

This is an exciting opportunity to play a pivotal role in supporting mission-critical fleets and vehicle builders, ensuring seamless integration of cutting-edge technology into emergency vehicles. With strong growth in the UK and an excellent global reputation, this is the perfect time to become part of the journey.

You’ll be joining a company who invest in its people. You will receive comprehensive training at the global headquarters before moving into the field, ensuring you are fully equipped with the technical knowledge and tools you need to succeed. For the right individual, there is also a clear pathway into team leadership and technical management.

Key Responsibilities

• Diagnose and resolve complex electrical, telematics, and integration issues on-site and remotely.
• Interface with CAN Bus, ECUs, and vehicle networks using advanced diagnostic tools.
• Deliver rapid, structured solutions to minimise fleet downtime.
• Perform advanced electrical installations and calibrations on 12V/24V emergency vehicles.
• Configure hardware and software to meet customer requirements.
• Validate installations and conduct functional testing to ensure seamless integration.
• Maintain accurate documentation for internal knowledge sharing and customer records.
• Deliver technical training sessions and product demonstrations to customers.

  
About You
To be successful in this role, you will bring:

• Recent, proven experience working with automotive electrical systems (12V/24V, wiring harnesses, CAN Bus).
• Certification or formal training in automotive electrical systems.
• Strong troubleshooting and problem-solving skills with a methodical approach.
• Excellent communication skills, comfortable engaging with technicians, engineers, and senior stakeholders.
• Experience with telematics systems (integration or troubleshooting) – highly desirable.
• Familiarity with ECU interfacing, ISO standards, or high-voltage safety in EV/HEV environments – advantageous.
• A full UK driving licence.
• Flexibility and willingness to travel frequently across the UK (and occasionally Europe).

  
How to Apply
If you’re ready to take the next step in your career and contribute to a company that helps keep emergency services moving, we’d love to hear from you.
Please contact Adam Mayne at Vector Recruitment Ltd: (phone number removed) (url removed)