Test Manager (Digital Services)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

• Work with service users to ensure the digital deliverable meets the service needs.
• Liaise with 3rd party suppliers to ensure successful integration of their systems.
• Liaise directly with colleagues in the Digital Services team to ensure a smooth and planned transition between the hospitals.
• Identify and interpret customer requirements, risks, and issues, giving a range of evaluated options and solutions for testing of systems and services.
• Conduct the testing process, creating and reviewing test plans and test reports, test case design, test execution and reporting defects in Agile and Waterfall environments.
• Perform system, integration, regression, functional, usability, accessibility testing and support user acceptance testing using both manual and automated techniques.
• Investigate, diagnose and resolve defects/problems from internal/external stakeholders to a satisfactory conclusion.
• Build and deliver comprehensive, robust and reliable automated test frameworks and automation suites.
• Use test management tools to manage defects effectively.
• Create and continually improve the test strategy & test processes.
• Provide guidance, mentorship and training to user acceptance testers and test team members.
• Represent the testing function at meetings.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

• Educated to Masters degree level (IT Related subject) or equivalent demonstrable experience.
• Working knowledge in Software testing concepts, methodologies, processes and tools.
• Strong knowledge of software development & software testing life cycles.
• Proven knowledge in the use of Microsoft Office tools and test management tools.
• A working knowledge of manual and/or automated testing and the different approaches to functional and non-functional testing.
• Understanding of UK GDPR and its implications for the holding of patient information NHS Information flows / services.
• Relevant testing qualification, for example ISTQB.
• An excellent knowledge of defect management and structured approaches to resolution of issues.

• Operational environments relating to NHS Wales hospitals.
• High level understanding of cyber security best practice
• Knowledge of standards, practices and assessment and certification programmes relevant to the IT industry.
• Expert level certification in Software Testing.

Experience

• Extensive experience of managing testing in highly complex technology-based projects.
• Experience of implementing a test framework.
• Experience in supervising an IT Test team.
• Demonstrate a track record of delivering successful test projects.
• Working in multi-project testing environment.
• Engaging and managing 3rd party suppliers to ensure successful acceptance testing of their digital solutions.
• Working with service users to ensure the digital deliverable meets the service needs.
• Working effectively in both Agile and Waterfall development frameworks.
• Using test management tools to plan, track and manage testing activities.
• Application testing with a focus on automation.
• Development, evaluation and execution of test plans, test strategies, test scripts & test reports.
• Use of Windows operating systems and Microsoft Office products.

• Other industry experience as a test analyst or equivalent job role.
• Experience in the use of healthcare solutions.
• Use of API testing tools.
• Basic database queries.

Skills and Attributes

• Be able to communicate with staff up to a senior level on complex business or clinical processes,
• Work effectively with service and technology stakeholders to ensure that the digital solutions delivered meet the service and performance requirements,
• Manage and motivate technical staff by creating personal development plans and identifying training needs
• Inspire confidence and co-operation from Digital Services colleagues and the wider stakeholder community,
• Act independently and on own initiative,
• Deliver under pressure working to tight deadlines, with constantly changing priorities,
• Think analytically to identify, break down and address complex problems and opportunities, followed by critical review of the outcome,
• Possess strong testing skills in Regression Testing, Functional Testing, Integration Testing, System Testing, Usability Testing and Accessibility Testing,
• Be an excellent team worker, able to work collaboratively as part of an innovative and agile team,
• Develop and maintain means of recording and managing defects and issues arising from testing and perform complex analysis on this information to produce reports for development and project staff,
• Investigate, diagnose and resolve defects/problems from internal/external stakeholders to a satisfactory conclusion,
• Ensure that customers are professionally supported and that their queries are dealt with in an efficient and professional manner, consistent with the quality levels specified within the relevant Service Level Agreement,
• Write, report and present, to a high quality, the outcome of testing in accordance with the test strategy.

Values / Personal Attributes

• Naturally inquisitive and observant.
• Delivery focused with an acute eye for detail.
• To recognise and reflect the Trust's core values.
• To demonstrate personal and professional integrity.
• Expect high standards of quality.
• Possess a methodical approach to work.

• Welsh speaker (Level 1).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Velindre Cancer Centre

Address

Velindre Cancer Centre, Post Grad 2

Velindre Road, Whitchurch

Cardiff

CF14 2TL

Employer's website

https://velindre.nhs.wales/velindrecc/