Digital Infrastructure Lead

Job summary

Working as part of the Velindre University NHS Trust (VUNHST) Digital Services Team, the Digital Infrastructure Lead has the responsibility for the development, maintenance, and support of the IT infrastructure for the Welsh Blood Service and Velindre Cancer Centre.

As the Digital Infrastructure Lead you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and Organisational skills to ensure that service requirements for Network, client and infrastructure are supported and delivered across Velindre University NHS Trust.

You will be expected to:

• Provide Operational/ Technical Support of multiple services and systems
• Provide support, guidance and technical advice to colleagues and other NHS staff
• Monitor Network and Infrastructure health daily and resolve underlying issues
• Investigate and resolve complex IT issues
• Develop/ improve systems and services in line with Organisational requirements
• Participate in an on-call Rota as required

Main duties of the job

Experience of working within an IT Technical role and support environment is essential for this post and experience/knowledge in the following areas would beadvantageous:

• GoodWorkingKnowledge of Microsoft Windows Server, SQL, IIS
• Practical experience in log analysis
• Working experience in large-scale client upgrades/ refresh programme
• Good knowledge in ITIL service Delivery and Service Support
• Good problem solving skills
• Knowledge/ experience of working with virtual environments(VMware / Hyper-V)
• Knowledge/ experience of working with storage/ backup environments
• Excellent customer and supplier Liaison
• Good working knowledge of Mobile devices/ mobile support
• Knowledge/ Experience of Cisco Networking/ Firewalls/ Telephony
• Experience of writing technical specifications and procurement processes
• Experience of working within a clinical environment

About us

At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.

As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027--an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.

Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.

Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each other--ensuring we deliver the highest standards of care while continuously striving to improve.

If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.