Senior Digital Infrastructure Lead

Job summary

We are seeking to appoint 2 x Fixed Term Roles.

Working as part of the Velindre University NHS Trust (VUNHST) Digital Services Team, the Senior Digital Infrastructure Lead plays a key role in delivering secure, reliable, and high-performing IT infrastructure across the organisation, supporting both the Welsh Blood Service and Velindre Cancer Centre.

You will use specialist technical expertise to design, support, and improve infrastructure services across on-premise, cloud, and hybrid environments, ensuring systems meet organisational and non-functional requirements while enabling ongoing transformation and service optimisation.

You will take a flexible, innovative approach, supported by strong leadership, communication, and interpersonal skills to support service delivery, collaborate with stakeholders, and drive improvements aligned to organisational priorities.

You will be expected to:

• Provide expert operational and technical support across infrastructure services
• Lead complex incident resolution and preventative improvements
• Monitor performance and maintain secure, compliant systems
• Support infrastructure design, planning, and implementation
• Work collaboratively to deliver high-quality digital services
• Drive continuous improvement and innovation
• Ensure services meet SLAs and organisational standards
• Participate in an on-call rota as required

Main duties of the job

Experience of working within a senior IT Infrastructure role and support environment is essential. Proven experience and knowledge in the following areas is required:

• Managing and supporting secure, reliable IT infrastructure across on-premise, cloud, and hybrid environments
• Infrastructure design, implementation, and ongoing service improvement aligned to organisational needs
• Diagnosing and resolving complex incidents, including root cause analysis and preventative actions
• Monitoring system and service performance using infrastructure tools, ensuring alignment with SLAs
• Leading or contributing to infrastructure projects, including planning, design, testing, and implementation
• Working knowledge of IT service management frameworks (e.g. ITIL) in operational and project environments
• Experience with virtualised environments, operating systems, and enterprise infrastructure platforms
• Knowledge of automation, scripting, and infrastructure management tools
• Maintaining secure systems within information governance, cyber security, and compliance frameworks
• Collaborating with technical teams, stakeholders, and suppliers to deliver high-quality services
• Supporting staff development through mentoring, coaching, and team collaboration
• Strong problem-solving, analytical, and organisational skills
• Experience of asset and infrastructure lifecycle management, ensuring value for money
• Excellent communication skills, including presenting complex technical information

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

At Velindre University NHS Trust we aim to foster a culture of discovery, collaboration, and continuous improvement. We will achieve this by embedding research and innovation into everything we do, to deliver meaningful, measurable impact for our patients and communities.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

https://velindre.nhs.wales/