Refresh Scheduler
Venesky-Browns client, a public sector organisation in Glasgow, is currently looking to recruit x 2 Refresh Schedulers for initial 12 month contracts on a rate of £17.54/hour PAYE working 35 hours per week Monday-Friday. These roles will be based in onsite in Glasgow.
Responsibilities:
- Manage high-volume user appointment scheduling across all sites.
- Maintain an accurate, deployment-ready schedule that aligns with daily throughput targets.
- Coordinate logistics sequencing across multiple suppliers to ensure smooth onsite activity.
- Validate user, device, location and asset data to ensure accuracy prior to deployment.
- Identify and resolve data gaps, inconsistencies or risks that could impact delivery.
- Liaise with Service Champions, site contacts and managers to confirm readiness and resolve blockers.
- Track daily progress against deployment plans and escalate issues proactively.
- Manage booking failures, no-shows and rescheduling requirements.
- Support daily operational reporting, dashboards and throughput monitoring.
- Provide clear, consistent communication to users, service areas and site leads.
- Ensure all parties understand their responsibilities, timelines and preparation requirements.
- Build strong working relationships across departments and supplier teams.
Essential Skills:
- Proven experience in scheduling, logistics coordination or high-volume operational environments.
- Strong attention to detail with confidence working across large datasets.
- Ability to manage competing priorities in a fast-moving, deadline-driven programme.
- Excellent communication skills, with the ability to engage professionally with operational teams.
- Competent user of Excel, planning tools and data-driven workflows.
Desirable Skills:
- Experience supporting deployment programmes, field-based operations or technology rollouts.
- Familiarity with asset management, service delivery or large-scale transformation programmes.
If you would like to hear more about this opportunity please get in touch.
Responsibilities:
- Manage high-volume user appointment scheduling across all sites.
- Maintain an accurate, deployment-ready schedule that aligns with daily throughput targets.
- Coordinate logistics sequencing across multiple suppliers to ensure smooth onsite activity.
- Validate user, device, location and asset data to ensure accuracy prior to deployment.
- Identify and resolve data gaps, inconsistencies or risks that could impact delivery.
- Liaise with Service Champions, site contacts and managers to confirm readiness and resolve blockers.
- Track daily progress against deployment plans and escalate issues proactively.
- Manage booking failures, no-shows and rescheduling requirements.
- Support daily operational reporting, dashboards and throughput monitoring.
- Provide clear, consistent communication to users, service areas and site leads.
- Ensure all parties understand their responsibilities, timelines and preparation requirements.
- Build strong working relationships across departments and supplier teams.
Essential Skills:
- Proven experience in scheduling, logistics coordination or high-volume operational environments.
- Strong attention to detail with confidence working across large datasets.
- Ability to manage competing priorities in a fast-moving, deadline-driven programme.
- Excellent communication skills, with the ability to engage professionally with operational teams.
- Competent user of Excel, planning tools and data-driven workflows.
Desirable Skills:
- Experience supporting deployment programmes, field-based operations or technology rollouts.
- Familiarity with asset management, service delivery or large-scale transformation programmes.
If you would like to hear more about this opportunity please get in touch.
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