Team Manager - Network & Firewall

Team Lead – Networks & Firewalls

Hourly Rate: £45 - £60 per hour (Umbrella)Location: Hybrid – typically 1 day per week on-site, 4 days remote (flexibility available)Contract: 6 monthsStart Date: Feb 2026Hours: Full time

An experienced Team Lead is required to provide day-to-day leadership for a specialist Networks, Firewalls and Telephony team within a large enterprise IT environment. This role will focus on people management, workload prioritisation and service delivery, ensuring business-as-usual network services remain stable and secure while major infrastructure upgrades are delivered in parallel.

The Role

You will be responsible for:

• Leading and managing a small specialist team of network, firewall and telephony engineers, providing clear direction, prioritisation and support
• Overseeing day-to-day service delivery, managing BAU workloads, ad-hoc escalations and operational issues
• Acting as the senior point of contact for incidents affecting network connectivity, telephony and security controls
• Engaging with suppliers and internal stakeholders to manage support arrangements, maintenance contracts and renewals
• Ensuring effective delivery management across support services, balancing operational stability with ongoing change activity
• Providing line management, performance oversight and staff support during a period of infrastructure transformation
• Maintaining service continuity while aligned teams deliver the deployment of new network and firewall infrastructure

Requirements

• Proven experience leading or acting in a supervisory role for a small technical or infrastructure team
• Strong operational understanding of enterprise networking, firewalls and telephony environments, with the ability to manage escalations and service risks
• Experience managing workloads, priorities and service delivery in a live operational environment
• Ability to work effectively with specialist engineers without being hands-on technical
• Experience engaging suppliers and managing support and maintenance contracts
• Strong communication and stakeholder management skills
• Experience working in hybrid environments and supporting critical business services

If you are interested in this role, please submit an up-to-date CV to or apply online and a member of the team will be in touch.

We endeavour to respond to all applications; however, due to the volume of applications received, if you have not heard from us within 48 hours, please assume you have been unsuccessful on this occasion.