Senior Principal

The Opportunity

This is a senior leadership position focused on driving commercial growth, expanding strategic client relationships and overseeing the successful delivery of complex advisory engagements.

You'll work closely with C-suite executives at leading financial institutions, using data, market insight and industry expertise to support strategic decision-making while helping grow both the client portfolio and internal team.

Key Responsibilities

• Own and develop strategic relationships across key retail banking clients.
• Drive revenue growth through account expansion, renewals and new business acquisition.
• Identify and convert new client opportunities across existing and emerging markets.
• Lead executive-level client engagements and strategic workshops.
• Translate complex performance data into clear commercial recommendations.
• Oversee the successful delivery of multiple high-value client engagements.
• Ensure excellent client satisfaction across all projects.
• Mentor and develop junior consultants and project teams.
• Contribute to new service offerings and go-to-market initiatives.
• Support the continued growth of the Retail Banking practice.

About You

Experience

• 10+ years' experience within consulting, financial services or market intelligence.
• Strong retail banking expertise across lending, deposits, payments, digital banking and customer operations.
• Demonstrated success managing senior stakeholder relationships at Executive or C-suite level.
• Experience growing strategic accounts and delivering commercial outcomes.
• Bachelor's degree required; postgraduate qualification or MBA advantageous.

Technical Skills

• Excellent analytical and problem-solving capabilities.
• Strong experience interpreting complex datasets and translating findings into commercial recommendations.
• Advanced Excel and PowerPoint skills.
• Experience working with market intelligence or performance data.
• Strong understanding of retail banking operating models, cost drivers and performance metrics.

Leadership & Commercial Skills

• Outstanding executive communication and presentation skills.
• Proven ability to influence senior stakeholders.
• Strong commercial mindset with experience owning revenue targets or significant client portfolios.
• Experience leading multiple concurrent client engagements.
• Strong negotiation and stakeholder management skills.
• Passion for coaching and developing high-performing teams.
• Entrepreneurial approach with the ability to identify new business opportunities and shape new service offerings.

What Success Looks Like

Within your first 12 months you will have:

• Delivered significant revenue growth through new business and account expansion.
• Built trusted relationships with senior banking executives.
• Successfully positioned new advisory and analytics offerings.
• Maintained exceptional delivery quality across multiple client engagements.
• Helped develop and mentor the wider consulting team.