Tech Lead – Digital & Customer Platforms – Entertainment - £700 p/d (Outside IR35) – London

Global entertainment client now requires Tech Lead to drive the evolution of scalable, customer-centric digital experiences across web, app and marketing ecosystems.

This person will bring strong experience across ecommerce platforms, customer attribution, loyalty ecosystems and omnichannel customer journeys, alongside a proven track record delivering scalable digital solutions within agile environments.

Key Responsibilities

• Lead the technology direction for digital, ecommerce, customer and marketing platforms.
• Drive the scalability and optimisation of ecommerce and loyalty platforms across multiple markets.
• Enhance customer attribution and data-driven marketing capabilities.
• Support agile product and engineering teams with architecture guidance, technical leadership and continuous improvement.
• Work closely with internal stakeholders and third-party vendors to deliver cloud-first, modular digital solutions.
• Define engineering principles, platform roadmaps and best practices across customer technology ecosystems.

Technical Requirements

• Strong experience across ecommerce, digital customer platforms and MarTech ecosystems.
• Expertise in omnichannel architecture across web, mobile apps, B2C and customer engagement platforms.
• Experience delivering solutions within Agile, DevOps or DevSecOps environments.
• Strong understanding of cloud-native and scalable platform architecture.
• Experience integrating customer data, attribution and loyalty solutions to improve customer experience and commercial performance.
• Experience with Sitecore is preferred.
• Ability to manage technical debt, platform resilience and scalability across complex environments.
• Comfortable working across engineering, architecture, product and third-party delivery teams.

This is an initial 6-month contract role which provides a daily rate of £700 p/d (Outside IR35).

In terms of working structure, this role requires 4 days per week in their West London office and 1 day remote.