Infrastructure Junior Technician

Infrastructure Junior Technician Location: BrentwoodAre you a technically savvy and motivated individual ready to kickstart or build on your career in IT? We’re looking for an enthusiastic Infrastructure Junior Technician to join our dynamic Operations team in Brentwood. This is an exciting opportunity to work across a variety of IT systems, support internal users, and contribute to maintaining a secure and efficient infrastructure.Key Responsibilities:

• Provide first-line technical support via the Service Desk and third-party support providers (e.g., Wanstor)
• Log, manage, and escalate IT tickets as needed
• Support user onboarding and offboarding, including system access and hardware setup
• Perform routine checks, backups, and health monitoring of IT systems
• Maintain accurate documentation and inventories
• Assist with security updates and ensure infrastructure is up to date
• Collaborate with the IT team on infrastructure improvements and projects

What We’re Looking For:

• Experience in a technical support or infrastructure role
• Solid understanding of IT systems, networks, and hardware/software
• Strong troubleshooting and communication skills
• Highly organised, with excellent attention to detail
• Ability to manage time effectively and work both independently and as part of a team

Key Attributes:

• Problem-solver with a proactive mindset
• Clear communicator with strong interpersonal skills
• Adaptable and willing to learn new technologies
• Committed to delivering a high standard of service

GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com