Senior Solutions Engineer
Job Description
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Senior Solutions Engineer
VisionTrack | Permanent | Home-based (with travel)
VisionTrack is one of Europe’s leading providers of cloud-based video telematics, helping insurers and fleet operators improve road safety, reduce claims costs and unlock smarter fleet performance through live video, analytics and connected vehicle technology.
Our award-winning platform is trusted across the industry and continues to evolve rapidly as demand for video-enabled telematics grows. We’re now looking for a Senior Solutions Engineer to play a pivotal role in shaping, validating and delivering technically robust customer solutions across our portfolio.
The Role
This is a senior, hands-on technical role sitting at the heart of Sales, Product, Engineering and our customers. You’ll act as a trusted technical authority – designing solutions, validating feasibility, supporting complex deployments and ensuring everything we deliver is scalable, compliant and commercially sound.
You’ll operate as a senior individual contributor, bringing structure, rigour and clarity to solution design and technical delivery.
What You’ll Be Doing
Solution Design & Presales
- Partnering with Sales and Account Management to technically qualify customer requirements
- Designing end-to-end customer solutions, including device selection, configuration, platform setup and integrations
- Supporting RFPs, RFQs and tenders with robust technical input
- Producing clear solution designs, assumptions, risks and constraints
- Supporting PoCs within agreed scope and governance
Product & Engineering Interface
- Building deep knowledge of VisionTrack devices, firmware behaviour and platform capabilities
- Translating customer requirements into clear technical inputs for Product and Engineering
- Validating solutions against real-world vehicle, device and regulatory constraints
- Identifying and escalating technical risks early
Post-Sales Technical Support
- Supporting complex customer onboarding and early-phase deployments
- Acting as a technical escalation point for critical (P1) issues
- Creating and maintaining customer-facing technical documentation
Governance & Standards
- Working within defined architectural standards and solution guardrails
- Ensuring non-standard solutions and PoCs are reviewed and approved
- Maintaining clear documentation and technical decision records
What We’re Looking For
Essential experience
- Proven experience as a Solutions Engineer, Applications Engineer, Presales Engineer or similar
- Strong technical understanding of:
- Vehicle telematics systems
- Vehicle video / camera solutions
- Connected devices and cloud platforms
- Confident working with customers and senior internal stakeholders
Desirable
- Experience with vehicle electrical systems (CAN, power, signals)
- Exposure to IoT firmware and device configuration
- Experience supporting PoCs or pilot deployments
- Background in xkybehq fleet, insurance or safety-led telematics environments
- Understanding of commercial off-the-shelf hardware and electrical assembly
Key Skills & Competencies
- Strong technical reasoning and solution design capability
- Clear, confident written and verbal communication
- Consultative, customer-focused mindset with commercial awareness
- Attention to detail, risk awareness and disciplined escalation
- Collaborative approach across Sales, Product and Engineering
Technologies You’ll Work With
- Vehicle camera systems and mobile video recorders
- Telematics and connected devices
- Cloud-based platforms and integrations
- Vehicle electrical and electronic systems
Why Join VisionTrack?
- Work on genuinely market-leading video telematics technology
- High-impact, senior technical role with real influence
- Home-based role with meaningful customer and stakeholder engagement
- Join a business recognised for innovation and growth