Senior Solutions Engineer

VisionTrack | Permanent | Home-based (with travel)

VisionTrack is one of Europe’s leading providers of cloud-based video telematics, helping insurers and fleet operators improve road safety, reduce claims costs and unlock smarter fleet performance through live video, analytics and connected vehicle technology.

Our award-winning platform is trusted across the industry and continues to evolve rapidly as demand for video-enabled telematics grows. We’re now looking for a Senior Solutions Engineer to play a pivotal role in shaping, validating and delivering technically robust customer solutions across our portfolio.

This is a senior, hands-on technical role sitting at the heart of Sales, Product, Engineering and our customers. You’ll act as a trusted technical authority – designing solutions, validating feasibility, supporting complex deployments and ensuring everything we deliver is scalable, compliant and commercially sound.

You’ll operate as a senior individual contributor, bringing structure, rigour and clarity to solution design and technical delivery.

Solution Design & Presales

• Partnering with Sales and Account Management to technically qualify customer requirements

• Designing end-to-end customer solutions, including device selection, configuration, platform setup and integrations

• Supporting RFPs, RFQs and tenders with robust technical input

• Producing clear solution designs, assumptions, risks and constraints

• Supporting PoCs within agreed scope and governance

Product & Engineering Interface

• Building deep knowledge of VisionTrack devices, firmware behaviour and platform capabilities

• Translating customer requirements into clear technical inputs for Product and Engineering

• Validating solutions against real-world vehicle, device and regulatory constraints

• Identifying and escalating technical risks early

Post-Sales Technical Support

• Supporting complex customer onboarding and early-phase deployments

• Acting as a technical escalation point for critical (P1) issues

• Creating and maintaining customer-facing technical documentation

Governance & Standards

• Working within defined architectural standards and solution guardrails

• Ensuring non-standard solutions and PoCs are reviewed and approved

• Maintaining clear documentation and technical decision records

Essential experience

• Proven experience as a Solutions Engineer, Applications Engineer, Presales Engineer or similar

• Strong technical understanding of:

  • Vehicle telematics systems

  • Vehicle video / camera solutions

  • Connected devices and cloud platforms

• Confident working with customers and senior internal stakeholders

Desirable

• Experience with vehicle electrical systems (CAN, power, signals)

• Exposure to IoT firmware and device configuration

• Experience supporting PoCs or pilot deployments

• Background in fleet, insurance or safety-led telematics environments

• Understanding of commercial off-the-shelf hardware and electrical assembly

• Strong technical reasoning and solution design capability

• Clear, confident written and verbal communication

• Consultative, customer-focused mindset with commercial awareness

• Attention to detail, risk awareness and disciplined escalation

• Collaborative approach across Sales, Product and Engineering

• Vehicle camera systems and mobile video recorders

• Telematics and connected devices

• Cloud-based platforms and integrations

• Vehicle electrical and electronic systems

• Work on genuinely market-leading video telematics technology

• High-impact, senior technical role with real influence

• Home-based role with meaningful customer and stakeholder engagement

• Join a business recognised for innovation and growth