Performance Analyst

Contract role

Performance Analyst

Islington, London N1

3 days in / 2 days remote

Public sector

MUST BE UK BASED AND RIGHT TO WORK

Data is only as powerful as the story it tells. In this role, you'll turn complaints and enquiry data into sharp, actionable insight that helps a major London organisation genuinely improve how it serves people.

What you'll actually do

Own company-wide reporting for complaints, Members' and MPs' enquiries, statutory returns included

Build and maintain Power BI dashboards that surface what really matters to decision-makers

Dig into operational patterns, spot bottlenecks, and give directorates clear answers, not just numbers

Automate regular KPI reporting and keep data quality tight across directorates

Be the go-to expert for complaints data, working with stakeholders across the organisation

What we're looking for

Power BI / data visualisation

SQL, Excel, Python or R

Performance measurement frameworks

Data cleaning & QA

Clear written & verbal comms

Degree in numerate field (or equivalent)

Pay rate

PAYE

£25.12 /hr

Limited / Umbrella

£32.80 /hr

Contact Zoe Caplan-Williams for more information