Client Partner - UK Public Sector
Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re An Award-winning Employer Reflecting How Our Employees Are At The Very Heart Of Version 1 And What We Do
- UK & Ireland's premier AWS, Microsoft & Oracle partner
- 3500+ strong, €350/£300m revenue business
- 10+ years as a Great Place to Work in Ireland & UK
- Best Workplace for Women in the UK & Ireland by GPTW
- Best Workplace for Wellbeing in the UK by GPTW
- Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.
- Develop and execute multi-year account strategies that align with customer goals and Version 1’s sector objectives.
- Ensure account-level profitability, customer satisfaction (CSAT/NPS), and adherence to commercial targets (Revenue, TCV, Margin).
- Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.) to create differentiated customer value.
- Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy, recognising that delivery performance sits within the Delivery Organisation.
- Enable, drive, and track delivery-led selling to expand our footprint within existing contracts.
- Build and maintain executive-level trust, positioning Version 1 as a long-term strategic partner.
- Respond proactively to any decline in customer confidence or satisfaction, ensuring issues are addressed collaboratively and transparently.
- Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.
- Where account management support exists, direct and maximise the value of that role to enhance engagement, retention, and growth.
- Orchestrate the wider team – including Delivery Organisation, Practices, Pre-Sales, Partners, and commercial specialists – to deliver unified account outcomes.
- Create shared accountability and ensure Version 1 consistently presents as one joined-up organisation to the customer.
- Extensive experience in a senior client-facing or account leadership role within a technology services or solutions environment.
- Proven ability to deliver commercial success through revenue retention, account growth, and strategic expansion.
- Demonstrable experience leading pursuits and managing end-to-end customer lifecycle across delivery, commercial, and technology functions.
- Experience in the UK Public Sector market with a strong understanding of procurement frameworks, contracting models, and digital transformation trends.
- Excellent stakeholder management and communication skills, with the ability to influence senior executives and internal teams.
- Strong commercial acumen and ability to balance customer success with profitability.
- Track record of working with technology partners such as Microsoft, AWS, and Oracle to drive joint value propositions.
- Achievement of revenue, TCV, and profitability targets for assigned accounts.
- Growth of existing accounts through extensions, renewals, and expansion of services.
- Customer satisfaction (CSAT/NPS) consistently at or above target.
- Successful pursuit and closure of new opportunities, both direct and partner-led.
- Demonstrated collaboration and alignment across Version 1 delivery, practice, and partner teams.
- Share in our Success: Excellent base salary plus bonus & an opportunity to join our new V1 Equity success scheme
- Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential.
- Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.
- Supportive Community: Join a team that values collaboration, respect, and mutual support.