IT Support Engineer

IT Support Engineer

Location: Oxford

Salary: Circa £40,000 - £45,000 + Bonus + Benefits

A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance

The role:

You’ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery

Technology environment:

• Windows Server and Windows OS
• IIS (web services and application hosting)
• SSL / certificate management
• Azure-hosted infrastructure
• Load-balanced and high-availability setups
• Monitoring and alert-driven support workflows

Essential:

• Strong Windows Server and OS administration experience
• Confident supporting IIS and web-hosted services
• Solid understanding of SSL certificates and related configuration
• Experience working in cloud-hosted or hybrid environments (Azure preferred)
• Calm, methodical troubleshooting approach
• Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off

A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team!

Apply now for FULL details!