Technical Project Engineer - Hybrid

Role: Technical Project Engineer - Cloud & Infrastructure Managed Service Provider experience essential.

Reports to: Head of Professional Services

Hybrid working

Key Responsibilities

• Deliver technical solutions across full project life cycle: design, implementation, testing, documentation, and handover.
• Approve installations, upgrades, and change requests, ensuring robust plans and contingency measures.
• Provide technical pre-sales support, proposals, and presentations.
• Maintain high-quality technical documentation and training guides.
• Mentor junior technical staff and contribute to their development.
• Ensure compliance with the Company's standards and change control processes.
• MSP Environment Expertise - Proven experience working within a Managed Service Provider setting.
• Microsoft Technology Stack - Strong foundation aligned with Microsoft certifications (eg, MS-102, MD-102, MS-700).
• SharePoint Administration & Development - Hands-on experience managing and configuring SharePoint environments.
• Microsoft 365 Migration - End-to-end migration experience, including planning, execution, and troubleshooting.
• Tenant Management - Skilled in managing Microsoft 365 tenants, including security, compliance, and user provisioning.
• Security Solutions - Experience with MAR (Microsoft Advanced Response) or EDR (Endpoint Detection & Response) tools.
• Server Infrastructure Projects - Practical experience in deploying, upgrading, and maintaining Windows Server environments.
• Azure Cloud Services - Strong understanding of Azure, including resource management, security, and integration with on-premises systems.

Key Skills

• MSP Environment Expertise - Proven experience working within a Managed Service Provider setting.
• Microsoft Technology Stack - Strong foundation aligned with Microsoft certifications (eg, MS-102, MD-102, MS-700).
• SharePoint Administration & Development - Hands-on experience managing and configuring SharePoint environments.
• Microsoft 365 Migration - End-to-end migration experience, including planning, execution, and troubleshooting.
• Tenant Management - Skilled in managing Microsoft 365 tenants, including security, compliance, and user provisioning.
• Security Solutions - Experience with MAR (Microsoft Advanced Response) or EDR (Endpoint Detection & Response) tools.
• Server Infrastructure Projects - Practical experience in deploying, upgrading, and maintaining Windows Server environments.
• Azure Cloud Services - Strong understanding of Azure, including resource management, security, and integration with on-premises systems.

The individual

• We would be looking for someone who had written great deployment guides or internal use and for client use
• Lead discussions around change management
• Great with client interactions
• Worked with Autotask, ConnectWise or Service now, as our action plans and ticketing systems done via these systems.
• Someone who likes testing new projects, as we often trial new tech, gadgets internal before launch
• Site visits will be around 5 per months - for onsite deployments or audits. Project Engineers will work between 7 to 10 projects per month. Projects last 1 to 3 days and a few that are between 5 to 10 days.