Customer Success Lead

Customer Success Lead – Retail Execution

Driving the Growth Mission

Job Description

Phenomenal opportunity to join this FMCG facing SaaS challenger whose proprietary tech allows CPGs to drive efficient retail execution, supply chain improvement and commercial success.

With huge growth plans and following a sustained period of wins, this is an opportunity to put your stamp on a brand new CS set up, leading and developing a small team.

Reporting to C-Suite, this exciting new role will see you involved in a broad remit from cs process / roadmap creation and UX/UI improvement through to commercial growth deployment and new customer onboarding.

We’re keen to talk to those with CPG / Retail customer relationship management experience along with an impressive track record of revenue growth via renewals and x-selling.

Whether you’ve worked SaaS Tech or Services agency side, if you want to get yourself into the heartland of cutting-edge tech and sit at the forefront of change, get in touch now to find out more!

Job Requirements

FMCG customer management

Team leadership

Track record of relationship development

C-suite level stakeholder management

Shopper and consumer trend obsessed

Perks & Benefits

Remote flexible working (Central London 1-2 days per week)

Huge professional growth potential

Dream leadership team

Strong performance linked financial reward

Location: Central London with Hybrid Working

Salary: £90,000 + Performance Linked Bonus

Ref: V11738