Account Manager - FMCG

We're looking for an ambitious Account Manager to join a fast-growing, data-driven MarTech business in the retail/ FMCG space.

Partnering with leading brands, the company delivers measurable commercial impact and is now entering an exciting phase of growth, with a strong emphasis on deepening client relationships, increasing recurring revenue and scaling long-term value.

You'll take ownership of a portfolio of established clients, acting as a trusted advisor to help them achieve their goals while uncovering new opportunities for growth. This is a high-impact role with strong visibility across the business, close collaboration with Marketing, Operations and Sales, and the opportunity to influence both client strategy and product development.

The Role

• Own and develop a portfolio of existing client accounts, ensuring campaigns deliver against agreed objectives
• Identify and convert commercial opportunities within current accounts, including transitioning clients from PAYG to subscription models
• Act as the primary point of contact, building strong, long-term client relationships
• Oversee campaign performance, optimising spend, engagement and redemption
• Collaborate cross-functionally with Marketing, Operations and Sales to ensure seamless execution
• Manage contracts, invoicing and payments accurately in line with internal processes

What Success Looks Like

• Sustainable revenue growth across existing clients
• High client retention driven by strong, proactive relationships
• Increased client investment and longer-term commitments
• Smooth operational delivery with timely invoicing and payments
• Active contribution to broader business initiatives and product evolution

About You

• Proven experience in account management, customer success or client growth roles
• Commercially focused, with a strong track record of driving revenue and outcomes
• Confident working with senior stakeholders and managing multiple campaigns
• Highly organised, proactive and collaborative
• Comfortable thriving in a fast-paced, scaling environment