eTrading Client Success Manager - FX

Join a leading financial institution in a Front Office role focused on institutional market solutions and client engagement. This position is suited to someone with a strong understanding of financial markets, electronic workflows, and client relationship management.

Key Responsibilities

• Support and manage relationships with a diverse portfolio of institutional clients across global markets.

• Collaborate across internal teams to ensure seamless client experience and timely delivery of services and solutions.

• Participate in trade execution and support processes, ensuring operational excellence and risk awareness.

• Contribute to onboarding processes, trade query resolution, and overall service enhancement.

• Provide input on client strategy, performance analytics, and solution design.

• Maintain awareness of broader market trends, client positioning, and industry developments.

What We're Looking For:

• Experience working within financial markets, particularly in client-facing or electronic trading environments.

• Ability to work across business, operations, and technology teams.

• Strong analytical thinking and communication skills.

• A proactive approach to solving problems and improving client experience.

• Comfort with data and system-based workflows.

Preferred Experience:

• Exposure to FX, Fixed Income, or other electronic trading asset classes.

• Familiarity with market infrastructure, platforms, or API-based trading.