IT & VoIP Support Technician
Position: IT & VoIP Support Technician
Location: Sheffield, South Yorkshire, UK
Salary: £23,500 - £28,000 per annum, dependent on experience
Contract: Full-Time, Permanent
Verus Recruitment is thrilled to partner with a leading provider of business telecommunications services in the UK. Our client specialises in bespoke VoIP, broadband, and mobile solutions tailored for small to medium-sized enterprises. With a steadfast commitment to innovation, quality, and sustainability, they are one of the first in the industry to offer Carbon Neutral Services, setting a new standard for responsible business practices in telecommunications.
As our client's new IT & VoIP Support Technician, you will be instrumental in delivering first-class technical support to a diverse client base. This role is not just about troubleshooting; it's about ensuring the seamless operation and optimal performance of sophisticated IT and VoIP services, contributing significantly to client satisfaction and business success.
Key Responsibilities:
Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Keywords: IT Support, VoIP, Technical Support, Telecommunications, Cloud Support, Microsoft 365, Windows Server, Azure, Network Diagnostics, Troubleshooting, Customer Service, IT Infrastructure, System Checks, System Updates, Technical Issues, Configuration, Setup, IT Solutions, Managed Services, Problem-Solving, Analytical Skills, Communication Skills, Ticketing Systems, ITIL Framework, Remote Support, Office Networks, Cybersecurity, Backup, Disaster Recovery, VoIP Technologies, Service Desk, Network Analytics, Non-Technical User Support, Sheffield, Rotherham, Barnsley, Chesterfield, Worksop, South Yorkshire, Derbyshire.
Location: Sheffield, South Yorkshire, UK
Salary: £23,500 - £28,000 per annum, dependent on experience
Contract: Full-Time, Permanent
Verus Recruitment is thrilled to partner with a leading provider of business telecommunications services in the UK. Our client specialises in bespoke VoIP, broadband, and mobile solutions tailored for small to medium-sized enterprises. With a steadfast commitment to innovation, quality, and sustainability, they are one of the first in the industry to offer Carbon Neutral Services, setting a new standard for responsible business practices in telecommunications.
As our client's new IT & VoIP Support Technician, you will be instrumental in delivering first-class technical support to a diverse client base. This role is not just about troubleshooting; it's about ensuring the seamless operation and optimal performance of sophisticated IT and VoIP services, contributing significantly to client satisfaction and business success.
Key Responsibilities:
- Provide expert technical support, resolving issues swiftly to maintain and enhance service reliability.
- Assist in the configuration and setup of IT solutions, ensuring a smooth experience for clients.
- Perform regular system checks and updates, contributing to the continuous improvement of services.
- Collaborate with a team of dedicated professionals, working together to solve complex technical challenges.
- An experienced IT support specialist with a passion for VoIP technologies and customer service excellence.
- Proficiency in Microsoft 365, Windows Server, Azure, and a solid foundation in network diagnostics.
- Excellent communication skills, with the ability to convey complex technical information clearly and understandably.
- A proactive problem-solver, ready to take on the challenges of a dynamic tech environment.
- Be part of a company renowned for its commitment to innovation, quality, and customer satisfaction.
- Contribute to a sustainable future in telecommunications with a forward-thinking employer.
- Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional growth.
Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Keywords: IT Support, VoIP, Technical Support, Telecommunications, Cloud Support, Microsoft 365, Windows Server, Azure, Network Diagnostics, Troubleshooting, Customer Service, IT Infrastructure, System Checks, System Updates, Technical Issues, Configuration, Setup, IT Solutions, Managed Services, Problem-Solving, Analytical Skills, Communication Skills, Ticketing Systems, ITIL Framework, Remote Support, Office Networks, Cybersecurity, Backup, Disaster Recovery, VoIP Technologies, Service Desk, Network Analytics, Non-Technical User Support, Sheffield, Rotherham, Barnsley, Chesterfield, Worksop, South Yorkshire, Derbyshire.
- Company
- Verus Recruitment
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £23500 - £28000/annum + Benefits
- Posted
- Company
- Verus Recruitment
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £23500 - £28000/annum + Benefits
- Posted