Application Support Analyst

Application Support Analyst - City

Application Support Analyst urgently required by a leading financial services firm in the City.

Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#.

Key Responsibilities

  • First point of contact for legacy system issues—triaging, updating, and resolving support tickets
  • Investigate issues within legacy applications - VB.NET, SQL, and C#.
  • Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols
  • Monitor system alerts and performance metrics

Key Skills - MUST HAVES

  • Proven experience in customer-facing technical support, with a service-first mindset.
  • General knowledge of software development principles
  • VB.NET, SQL, C#, SQL, SSIS/SSRS
  • Familiar with ITIL frameworks and comfortable navigating incident/change workflows.

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Job Details

Company
Verve Talent Limited
Location
Slough, Berkshire, UK
Employment Type
Full-time
Posted