Systems Developer

About us

Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans.

Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our mortgage customers range from Buy to Let investors, to the self-employed and customers with multiple jobs.

Our savings proposition is delivered online via our website, and is focussed on providing savers with fair, transparent and competitive rates. Our typical customers are active savers, who tend to look beyond their current account provider for savings accounts.

Our business model and strategy are underpinned by our core purpose to 'Help More People Find a Place to call Home'.

We are here to help the under-served, especially those with more nuanced personal circumstances or borrowing needs who are not able to access a mortgage from a mainstream mortgage lender. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled and caring underwriting expertise to solve complex customer problems.

As a fully regulated UK based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy and the need to actively manage how it embeds in the business together with the behaviours which exemplify it.

As a recognised Best Companies Top 100 mid-sized company to work for in the UK and a finalist at the Financial Reporter Women's Recognition Awards, we take pride in our diverse workforce, championing both ethic and gender diversity through our EDI commitments.

Having met the target set by being a member of the HM Treasury Women in Finance Charter we have 50% of senior management roles filled by women.

With offices in London, Newcastle and Skipton, we bring our teams together regularly to collaborate and empower our colleagues to have more choice around when and where they work on the days they are not in the office, with colleagues working remotely in various locations across the UK.

Our Culture

We are proud to have built a culture founded on an ethos of caring, and that sits at the heart of our Vida Values, driving the way we run our business, support our customers and other stakeholders on a daily basis.

We genuinely care about delivering the right outcomes for all our stakeholders who we consider through the cultural framework as our customers, colleagues, company and communities that we operate in.

By Joining Vida you will have a sense of belonging in what is a diverse and collaborative environment, where you will be empowered to take responsibility for driving delivery.

We embrace a diversity of backgrounds and experiences in our people, in the deeply held belief that better outcomes are achieved for customers when our colleagues are better placed to empathise with and understand their unique circumstances. From application to interview, we place inclusion at the heart of all we do.

Role Overview:

The Systems Developer role is a hands-on role which will work closely with the business to develop and maintain our end-to-end Mortgage Ecosystem. There will be a split between BAU activities to support the live environment and project focused development to drive product innovation.

The ideal candidate will have 3+ years' experience in technology and a minimum of 3 years of specific experience in technical development ideally within Financial Services and having worked on a Mortgage platform. This role will be comfortable working withing the full breadth of the business, working closely with stakeholders including the C-suite.

Key Responsibilities:

• Work closely with senior stakeholders in the business to consult on business change requests/business requirements and translate these into technical requirements.
• Manage and monitor tickets incoming from the business relating to issues and requests for both the Originations Mortgage platform and the Mortgage Retentions platform.
• Develop a solid understanding of the solution being designed and built.
• Plan, coordinate, and execute deployments across environments, ensuring smooth transitions and minimal downtime.
• Support tertiary services that integrate to the mortgage platforms, collaborating with other technical teams and 3rd parties where required.
• Write and maintain technical knowledge base articles and troubleshooting guides.
• Ensure consistent service quality and adherence to internal standards, including Technical Change Management and Incident Management.
• Collaborate on incident response activities, ensuring timely resolution and communication.
• Have a good understanding of the Change management process.
• Work and collaborate with other areas of the business to help drive cross functional projects.
• Maintain awareness of regulatory obligations and ensure service desk practices align with financial services standards.

Requirements:

• Advanced level (knowledge and experience) of programming languages and methodologies.
• Extensive knowledge of MS SQL Server.
• Extensive knowledge of JSON, XML.
• Extensive experience of writing and using Use Cases.
• Excellent ability to provide near accurate estimates and plan ahead.
• Experience working in all phases of SDLC - Analyse, Design, Develop, Test, Deploy, Monitor, Optimise.
• Experience in analysing system/application performance, utilising appropriate toolsets to gain insights.
• Experience with incident management and change control processes.
• Experience working in Agile (SCRUM) projects.
• Highly numerate and literate, with the ability to produce top quality written specifications.
• Experience working in Financial Services; Mortgage industry experience is highly desirable
• Excellent analytical skills.

Our Values

Our values are well established and recognised throughout our organisation. They provide a frame of reference for the behaviours expected from our colleagues every day.

We find ways to break old conventions, especially those which cause exclusion or customer harm. We look for these qualities when hiring new talent into the organisation, and they underpin our approach to personal development and performance management for all our people. At the heart of this is the fact we care about our Customers, Our Colleagues and our Communities. We are:

Visionary- We innovate and break old habits, thinking big and pushing boundaries together as one team

Inclusive - We value each other's differences and work to see people for who they really are

Dynamic - We are flexible and fast, cutting through complexity and never accepting second best

Authentic - We are honest and genuine, what you see is what you get

Benefits

We offer a comprehensive benefits package to support our employees' professional and personal needs. Further details can be provided upon application.