Privacy Lead/Manager
Job Description
Job Description
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hackajob is collaborating with Virgin Media to connect them with exceptional professionals for this role.
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All potential applicants are encouraged to scroll through and read the complete job description before applying.
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Job Description – Privacy Lead
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Reports To: Head of Privacy Management
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About the Team
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Privacy and Trust sit at the core of VMO2. Our mission is to enable the business to unlock the full value of data—safely, responsibly, and at pace.
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We are building a modern, embedded and product-led privacy function that goes beyond compliance to deliver scalable, automated capabilities that:
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- Enable fast, confident decision-making through pragmatic risk management
\nEmbed privacy into products, platforms, and customer journeys by designReplace manual processes with cloud-first, automated solutionsDrive consistent, reusable controls across data and technology ecosystemsEnhance customer trust through better privacy experiences\n
About the Role
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This is not a traditional privacy/compliance role. This is a first-line, business-embedded role focused on enabling innovation by providing clear, pragmatic, risk-based advice and building scalable privacy solutions.
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This includes:
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- Act as a trusted advisor to product and business teams, helping them move fast while managing privacy and AI risks effectively
\nHelp design and deliver product-led privacy capabilities that improve efficiency, automation, and consistencyContribute to improving customer-facing privacy experiences and trust outcomes\n
Key Responsibilities
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As a Privacy Lead, you will be accountable for:
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1. Risk-Based Privacy and AI Enablement
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- Provide clear, commercially pragmatic privacy advice that enables delivery at pace
\nSupport teams in identifying risks and designing proportionate, effective controlsAct as a decision enabler, balancing risk, customer impact, and business value\n
2. Product-Led Capability Development
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- Contribute to the design and evolution of scalable privacy capabilities (e.g. Privacy and AI Assessment tooling, risk frameworks and controls)
\nApply a product mindset to privacy focusing on usability, adoption, and measurable impactIdentify opportunities to automate and streamline privacy and responsible AI processes\n
3. AI & Emerging Technology
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- Assess and advise on risks in AI and data-driven use cases
\nSupport the development of responsible AI practices that are practical and business-alignedTranslate emerging regulatory expectations into implementable controls and guidance\n
4. Customer Trust & Experience
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- Help improve how privacy is experienced by customers across our journeys
\nSupport initiatives that enhance transparency, control, and trust\n
5. Stakeholder & Delivery Partnership
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- Build strong relationships with Product, Security, Data, DPO and Legal teams
\nEmbed privacy into delivery processes, platforms, and design decisionsInfluence outcomes through credibility, pragmatism, and collaboration\n
6. Continuous Improvement & Innovation
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- Stay ahead of regulatory and technology developments, especially in AI
\nDrive ongoing maturity in privacy through innovation, automation, and simplification\n
Skills and Experience
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· Pragmatic Privacy Expertise: Experience providing risk-based, commercially focused privacy advice and designing effective controls in data-centric or large-scale digital organisations.
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· Product & Delivery Mindset
\n Experience building or contributing to scalable capabilities, frameworks, or tooling (not just advisory).
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· Regulatory Knowledge: Strong understanding of GDPR, PECR, and other applicable privacy laws. Professional certifications such as CIPP/E, CIPM, or BCS Data Protection Practitioner are highly desirable.
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· AI Privacy Awareness: Understanding of privacy challenges related to AI and machine learning, including data minimisation, bias, transparency, and compliance.
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· Risk & Control Design
\n Strong ability to translate risks into practical, proportionate, and implementable controls.
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· Cross-Functional Collaboration: Demonstrated success in partnering with technical and specialist teams across organisational boundaries to secure buy-in and deliver practical solutions.
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· Team-Oriented Leadership: Collaborative, inclusive, and committed to fostering a psychologically safe environment where diverse perspectives thrive. xohmjla
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· Communication Excellence: Exceptional ability to simplify complex concepts and present to audiences with varying technical knowledge.
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· Technology & Ways of Working
\n Experience working in agile environments and with cloud platforms (e.g. GCP)