Product Manager - Health Policy

Job Description

About The RoleTeam - UK Health, Adviser & Employer ProductWorking Pattern - Hybrid 2days per week in the Vitality Bournemouth, London or Stockport Office.Full time hours per week.We are happy to discuss flexible working!Top 3 skills needed for this role: Proven product strategy ownershipStrong stakeholder influenceDemonstrated customer journey optimisationWhat this role is all about:This exciting role will form part of a cross-functional team who is accountable for the end-to-end digital customer experience for Renewals in the Health Policy Product Delivery Stream.As a Product Manager, the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that contribute significantly to the Product Delivery Stream vision and Vitalitys overall business ambition. The role requires strong analytical and problem-solving capability, alongside an entrepreneurial mindset and a passion for driving meaningful change through customer journeys.Key Actions Design the medium- to long-term product strategy for health policy renewal experiences (06 months+), using data, research and senior stakeholder engagement to deliver customer and business valueAct as the voice of the customer within scrum teams to ensure delivery of high-quality customer experiencesMonitor market trends, competitor activity and industry developmentsPlay a key role in the Vitality Design process within SAFe Continuous Exploration and Review stages, including: Coordinating ideation to achieve Definition of Ready with cross-functional teams (R&D, Content, Product Design, Engineering)Validating technical feasibility with relevant teamsDefining epics and features for delivery within releasable incrementsTake ownership of the Renewal experience and associated products day-to-day, including: Defining and mapping optimal customer journeys and processes, with clear measurement and continuous improvementIdentifying cost and inefficiencies and designing improved processesPrioritising and delivering the 03 month roadmap iterativelyManaging and maintaining a well-prioritised product backlog with stakeholdersReviewing analytics, sprint and release reportingPrepare work for delivery by: Collaborating with product, business and engineering teams to create aligned user storiesCreating feature and story maps for Journey EpicsAnalysing user needs, requirements, risks, scope and dependenciesLeading and planning Journey Epics across Analyse and Implement PIs, managing risks, dependencies and costsEnsuring all user stories are well-defined, documented and maintained with clear acceptance criteriaPartnering with UX to ensure designs align to requirementsWhat do you need to thrive? Educated to degree level or equivalentAble to lead and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teamsExcellent written and verbal communication skills with business and technical stakeholders at all levelsAble to produce high quality supporting artefacts to assist the team in development of product featuresOutstanding team working and collaboration skillsSo, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performanceA pension of up to 12% We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance With its own set of rewards and benefitsLife Assurance Four times annual salaryThese are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever beenCreate an environment that embraces you as you are and enables you to be your best selfGive you flexibility on how, where and when you workHelp you advance your career by playing you to your strengthsGive you a voice to help our business grow and make Vitality a great place to beGive you the space to try, fail and learnProvide a healthy balance of challenge and supportRecognise and reward you with a competitive salary and amazing benefitsBe there for you when you need usProvide opportunities for you to be a force for good in societyWe commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWere incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026 , and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Ready to find out if were the right fit for you? We cant wait.Diversity & InclusionAt Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitalitys approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-HybridIf we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.TPBN1_UKTJ