Copilot Specialist

About The Role Team – Technology Enablement Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role:

• Microsoft Copilot & Power Platform Expertise
• Excellent communication skills to translate technical concepts into business value
• Strong understanding of Microsoft 365 security, data governance, and responsible AI principles

What this role is all about: Sitting at the intersection of innovation and enablement, this role is all about unlocking the full potential of Microsoft Copilot across the organisation. Embedded within the AI Enablement team, you’ll work closely with business units to accelerate adoption, align strategy, and deliver real, measurable impact.You’ll design and optimise intelligent workflows using Copilot and Power Automate, streamline agentic processes, and embed AI into everyday operations. From hands-on support and training to promoting best practices, you’ll ensure Copilot isn’t just used, it’s embraced.Partnering with AI Enablement Consultants and Agent Developers, you’ll help shape a smarter, more efficient digital workplace and foster a culture of continuous improvement and innovation.Key Actions

• Copilot Rollout & Power Platform: Lead the deployment of Microsoft Copilot across M365 apps, ensuring secure, scalable implementation. Extend capabilities with Power Automate, Power BI, and more
• Agent Development: Build, test, and launch Copilot agents in Copilot Studio, aligned to business needs
• System Integration: Connect Copilot with key platforms like SharePoint and Salesforce for seamless experiences
• Governance & Licensing: Manage licensing, monitor usage and costs, and uphold responsible AI practices
• Technical Support: Troubleshoot issues, escalate to Microsoft when needed, and document best practices
• Prompt Engineering: Design effective prompts using frameworks like GCSE to optimise Copilot performance
• Training & Adoption: Deliver training, onboarding, and workshops to accelerate AI adoption
• Monitoring & Optimisation: Track usage and feedback to drive continuous improvement and business value
• Stakeholder Engagement: Act as the go-to advisor on Copilot capabilities, limitations, and opportunities
• Knowledge Sharing: Maintain clear documentation and share insights across teams

What do you need to thrive?

• Deep understanding of Copilot across Word, Excel, Outlook, Teams, SharePoint
• Experience building, publishing, and managing agents
• Proficiency in Power Automate, Power BI, and Power Apps for workflow integration
• Clear, concise communicator, able to explain technical concepts to non-technical audiences
• Experience managing several ongoing projects or initiatives at the same time
• Familiarity with Azure services, especially Azure OpenAI and Logic Apps

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.