Security Operations Manager

About The Role Team – Vitality Technology Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role:

• Security Operations Leadership & Incident Response
• Risk, Governance & Regulatory Compliance
• Technical Depth in Monitoring & Security Engineering

What this role is all about: Join our dynamic, values-led organisation to help strengthen Vitality’s cyber security. You’ll support the CISO in delivering our security strategy, lead a team of analysts, and oversee key controls that protect member data. The role includes security monitoring, incident response, developing playbooks, and managing the CSIRT function.Key Actions

• Leadership and management of the Cyber Security Operations team
• Conducting cyber security maturity assessments; continuous improvement of existing security controls and assessing new tools/capabilities for recommendation to management
• Perform cyber risk assessments; develop reporting metrics to articulate risk posture to Senior Management
• Be the key contact for, and lead on the management of Cyber Security incidents, performing and co-ordinating forensic investigations; mature the Cyber Incident detection and response capabilities
• Engagement with internal stakeholder and external bodies as required, Vendors, forensic partners, regulatory bodies
• Threat hunting; monitoring for emerging security threats
• Ensure compliance with Vitality’s ISMS, Regulatory requirements and Information Security best practice frameworks (e.g. ISO27001, GDPR, NIST, Cyber Essentials, ITIL) to ensure the Confidentiality, Integrity and Availability of Vitality Information Systems
•  Penetration testing and vulnerability management governance and remediation
• Deliver key Information Security initiatives/projects, in line with InfoSec and Cyber Security strategy and Enterprise Risk Management Framework
• Responsible for ensuring that Vitality IT assets are adequately protected from Cyber-attacks and malicious insiders
• Provide expert professional advice across Vitality on Information and Cyber Security best practice, training, and awareness sessions

What do you need to thrive?

• Degree or professional security qualifications and certifications such as MSc, CISSP, CISM, CISA or equivalent
•  Minimum 5 years’ experience working in Cyber Security
• Excellent verbal and written communication skills; ability to articulate technical knowledge to non-technical audience; production of policy/standards/project documentation
• Appropriate level of technical knowledge, hands-on experience of configuring security tools
• Demonstrable experience of designing, implementing and managing information security initiatives
• Sound understanding of security frameworks (e.g. ISO27001/2, PCI DSS, NIST), Data Protection and regulatory compliance (e.g. FCA, ICO, PRA, GDPR)

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The Company We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. We’re successful because we attract, develop, and retain the best people – and because we care.Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.