Interim Head of Digital Operations
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Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Job Title: Interim Head of Digital Operations
INSIDE IR35
Day Rate - NEG
Duration: 3-4 months (initial)
Location: London, 2 Days Per week
Start: ASAP
Overview
We're seeking an experienced Interim Head of Digital Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment.
This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change.
Key Responsibilities
- Provide interim leadership across Digital Operations, covering infrastructure, platforms, and core systems
- Own the stability, performance, and security of a predominantly Azure-based cloud estate
- Lead and support teams across:
- Cloud Infrastructure (Azure)
- Systems / Enterprise Applications
- Service Operations / IT Support
- Assess current operating model and implement quick-win improvements to enhance reliability and efficiency
- Drive incident, problem, and change management maturity
- Ensure robust governance, monitoring, and reporting across services
- Partner with senior stakeholders to align operations with wider digital and transformation objectives
- Manage third-party vendors and service providers, ensuring delivery against SLAs
- Support ongoing or planned cloud optimisation / migration initiatives.
Key Skills & Experience
- Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred)
- Strong background in cloud-first environments, particularly Microsoft Azure
Deep understanding of:
- Infrastructure operations (cloud & hybrid)
- Enterprise systems/platforms
- IT service management (e.g. ITIL frameworks)
- Track record of stabilising or transforming underperforming operations
- Comfortable operating in ambiguous, fast-paced environments with immediate impact expected
- Strong stakeholder management - able to engage at exec level and translate technical issues into business impact
- Experience managing third-party vendors and outsourced services
Desirable
- Experience in digital transformation or turnaround environments
- Exposure to DevOps / SRE practices
- Familiarity with security and compliance frameworks in cloud environments
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
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