Business Analyst

Hi #connections,

We have a Job Opening for,

Role: Business Analyst

Locations-----London, UK (Hybrid)

🔗 Interested Candidate Kindly share the suitable resume to ram.r@vysystems.com & https://www.linkedin.com/in/ramkumarjhen/

Job Description:

Required Skills & Experience - 10+ years of Business Analysis experience within E-commerce and Retail domains.

- Mandatory experience with Shopify+ backend integrations.

- Strong knowledge of retail transformation and business process change management.

- Proven ability to work across multiple business functions in complex enterprise environments.

- Excellent communication, stakeholder management, and documentation skills.

- Strong analytical, problem-solving, and facilitation capabilities.

- Ability to operate effectively in fast-paced transformation programs.

Shopify+ & Backend Integration Experience

- Strong experience working with Shopify+ backend integrations is mandatory.

- Experience integrating Shopify with PIM tools, pricing systems, tax engines, ERP platforms, and related retail systems.

- Define and document integration requirements, data mapping, workflows, and validation logic.

- Collaborate with technical teams to ensure seamless integration delivery and testing.

- Support troubleshooting and validation of integration-related issues.

Retail & Business Domain Expertise

- Strong understanding of retail and eCommerce operational workflows.

- Experience working closely with Finance, Customer Services, Warehouse Management, Website Merchandising, and Customer Loyalty teams.

- Understanding of Order-to-Cash, fulfilment, pricing, inventory, returns, promotions, and customer lifecycle processes.

- Experience supporting the establishment of EU Legal Entities and associated operational/business process impacts is highly desirable.

Stakeholder Management & Collaboration

- Act as a key liaison between business users, delivery teams, and external vendors.

- Facilitate workshops, stakeholder meetings, and solution walkthroughs.

- Ensure business alignment and obtain formal sign-off on requirements and process changes.

- Support User Acceptance Testing (UAT), defect triage, and go-live readiness activities.

Key Responsibilities – Business Analysis & Transformation - Lead requirements gathering workshops with business and technology stakeholders.

- Analyse and document current-state and future-state business processes during eCommerce platform transformation.

- Develop Business Requirement Documents (BRDs), Functional Specifications, user stories, acceptance criteria, and process maps.

- Ensure traceability of requirements through design, development, testing, and deployment phases.

- Support business process redesign aligned with operational and commercial objectives.

- Work closely with project managers, architects, developers, QA teams, and thirdparty vendors.

Preferred Qualifications - Experience working in global retail transformation programs.

- Familiarity with Agile/Scrum methodologies.

- Exposure to ERP, OMS, CRM, and supply chain systems.

Thanks & Regards.,

Ramkumar.R || Sr.Technical Recruiter

Email: ram.r@vysystems.com

Linkedin ID: https://www.linkedin.com/in/ramkumarjhen/